Yap, S. F., & Kew, M. L. (2007). Service quality and customer satisfaction: Antecedents of customer's re-patronage intentions. Sunway University College.
Chicago Style (17th ed.) CitationYap, Sheau Fen, and Mew Lian Kew. Service Quality and Customer Satisfaction: Antecedents of Customer's Re-patronage Intentions. Sunway University College, 2007.
MLA (9th ed.) CitationYap, Sheau Fen, and Mew Lian Kew. Service Quality and Customer Satisfaction: Antecedents of Customer's Re-patronage Intentions. Sunway University College, 2007.
Warning: These citations may not always be 100% accurate.