APA (7th ed.) Citation

Tan, A. L. *., Kashif Hussain, & Murali, S. (2014). Antecedents affecting employee service recovery performance in five star hotel. Australian Academy of Business and Social Sciences.

Chicago Style (17th ed.) Citation

Tan, Ai Ling *, Kashif Hussain, and Sambasivan Murali. Antecedents Affecting Employee Service Recovery Performance in Five Star Hotel. Australian Academy of Business and Social Sciences, 2014.

MLA (9th ed.) Citation

Tan, Ai Ling *, et al. Antecedents Affecting Employee Service Recovery Performance in Five Star Hotel. Australian Academy of Business and Social Sciences, 2014.