Consumer personality, privacy concerns and usage of location-based services (LBS)

This paper examines the effects of the Big Five personality traits on concern for information privacy (CFIP) and the effects of the formulated concern for information privacy towards perceived risk, which in turn determine location-based services (LBS) usage intention. Data for this research was co...

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Main Authors: Soo, Shen Hin, Tan, Madeline Tanamal Ka Yen, Ho, Ju Yi, Low, Wen Ling, Maryam Muhammad Yahya, Ho, Jessica Sze Yin *
Format: Article
Language:English
Published: Journal of Economics, Business and Management, 2015
Subjects:
Online Access:http://eprints.sunway.edu.my/276/
http://eprints.sunway.edu.my/276/1/E00004FinalPaper_ConsumerPersonalityPrivacyConcerns%20and%20Usage%20of%20LBS_Jessica%20H.pdf
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author Soo, Shen Hin
Tan, Madeline Tanamal Ka Yen
Ho, Ju Yi
Low, Wen Ling
Maryam Muhammad Yahya,
Ho, Jessica Sze Yin *
author_facet Soo, Shen Hin
Tan, Madeline Tanamal Ka Yen
Ho, Ju Yi
Low, Wen Ling
Maryam Muhammad Yahya,
Ho, Jessica Sze Yin *
author_sort Soo, Shen Hin
building SU Institutional Repository
collection Online Access
description This paper examines the effects of the Big Five personality traits on concern for information privacy (CFIP) and the effects of the formulated concern for information privacy towards perceived risk, which in turn determine location-based services (LBS) usage intention. Data for this research was collected from 291 users and non-users of LBS. Result from Pearson correlation analysis indicated significant relationships exist between: (1) extraversion, and openness with collection; (2) extraversion, conscientiousness, and openness with improper access; (3) extraversion, conscientiousness, and openness with errors; (4) agreeableness, neuroticism, and openness with secondary use. All four dimensions of CFIP are found to have a significant direct relationship with perceived risk of using LBS. Implications for research and practice for location-based service providers are discussed.
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spelling sunway-2762019-04-25T07:19:04Z http://eprints.sunway.edu.my/276/ Consumer personality, privacy concerns and usage of location-based services (LBS) Soo, Shen Hin Tan, Madeline Tanamal Ka Yen Ho, Ju Yi Low, Wen Ling Maryam Muhammad Yahya, Ho, Jessica Sze Yin * HF Commerce This paper examines the effects of the Big Five personality traits on concern for information privacy (CFIP) and the effects of the formulated concern for information privacy towards perceived risk, which in turn determine location-based services (LBS) usage intention. Data for this research was collected from 291 users and non-users of LBS. Result from Pearson correlation analysis indicated significant relationships exist between: (1) extraversion, and openness with collection; (2) extraversion, conscientiousness, and openness with improper access; (3) extraversion, conscientiousness, and openness with errors; (4) agreeableness, neuroticism, and openness with secondary use. All four dimensions of CFIP are found to have a significant direct relationship with perceived risk of using LBS. Implications for research and practice for location-based service providers are discussed. Journal of Economics, Business and Management, 2015-10 Article PeerReviewed text en http://eprints.sunway.edu.my/276/1/E00004FinalPaper_ConsumerPersonalityPrivacyConcerns%20and%20Usage%20of%20LBS_Jessica%20H.pdf Soo, Shen Hin and Tan, Madeline Tanamal Ka Yen and Ho, Ju Yi and Low, Wen Ling and Maryam Muhammad Yahya, and Ho, Jessica Sze Yin * (2015) Consumer personality, privacy concerns and usage of location-based services (LBS). Journal of Economics, Business and Management, 3 (10). p. 961. ISSN 2301-3567 (Submitted) http://www.joebm.com/ DOI: 10.7763/JOEBM.2015.V3.316
spellingShingle HF Commerce
Soo, Shen Hin
Tan, Madeline Tanamal Ka Yen
Ho, Ju Yi
Low, Wen Ling
Maryam Muhammad Yahya,
Ho, Jessica Sze Yin *
Consumer personality, privacy concerns and usage of location-based services (LBS)
title Consumer personality, privacy concerns and usage of location-based services (LBS)
title_full Consumer personality, privacy concerns and usage of location-based services (LBS)
title_fullStr Consumer personality, privacy concerns and usage of location-based services (LBS)
title_full_unstemmed Consumer personality, privacy concerns and usage of location-based services (LBS)
title_short Consumer personality, privacy concerns and usage of location-based services (LBS)
title_sort consumer personality, privacy concerns and usage of location-based services (lbs)
topic HF Commerce
url http://eprints.sunway.edu.my/276/
http://eprints.sunway.edu.my/276/
http://eprints.sunway.edu.my/276/
http://eprints.sunway.edu.my/276/1/E00004FinalPaper_ConsumerPersonalityPrivacyConcerns%20and%20Usage%20of%20LBS_Jessica%20H.pdf