Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers

The usability of ISO/IEC 25000 series SQuaRE and other existing software quality models seems unsuitable for unique software products such as game software. This study revealed that playability has a higher predictive capacity than usability for evaluating game software quality using a survey method...

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Main Authors: Jiang, Jialei, Wong, Philip Pong Weng*, Wang, Lei
Format: Article
Language:English
Published: SAGE Publications 2023
Subjects:
Online Access:http://eprints.sunway.edu.my/2361/
http://eprints.sunway.edu.my/2361/1/Philip%20Wong_Influence%20of%20playability%20on%20perceived%20game%20software%20quality_SageOpen_13Sep23.pdf
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author Jiang, Jialei
Wong, Philip Pong Weng*
Wang, Lei
author_facet Jiang, Jialei
Wong, Philip Pong Weng*
Wang, Lei
author_sort Jiang, Jialei
building SU Institutional Repository
collection Online Access
description The usability of ISO/IEC 25000 series SQuaRE and other existing software quality models seems unsuitable for unique software products such as game software. This study revealed that playability has a higher predictive capacity than usability for evaluating game software quality using a survey methodology involving 344 Chinese respondents and 142 South Korean respondents. Specifically, dimensions of playability in terms of enjoyable, exciting, fun, interesting, relaxing, novel, creative, convenient, curious, fantastic, stimulating, splendid, effective and attractive positively influenced both Chinese and South Korean game software users’ satisfaction. In addition, results show that there is a significant difference between Chinese and South Koreans in playability dimensions such as exciting, relaxing, novel, creative, convenient, curious, stimulating, splendid and attractive. This study extends the existing knowledge on how playability influenced game software users’ satisfaction and software quality, and limitations were also highlighted.
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spelling sunway-23612023-09-15T01:33:09Z http://eprints.sunway.edu.my/2361/ Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers Jiang, Jialei Wong, Philip Pong Weng* Wang, Lei GV Recreation Leisure HF Commerce The usability of ISO/IEC 25000 series SQuaRE and other existing software quality models seems unsuitable for unique software products such as game software. This study revealed that playability has a higher predictive capacity than usability for evaluating game software quality using a survey methodology involving 344 Chinese respondents and 142 South Korean respondents. Specifically, dimensions of playability in terms of enjoyable, exciting, fun, interesting, relaxing, novel, creative, convenient, curious, fantastic, stimulating, splendid, effective and attractive positively influenced both Chinese and South Korean game software users’ satisfaction. In addition, results show that there is a significant difference between Chinese and South Koreans in playability dimensions such as exciting, relaxing, novel, creative, convenient, curious, stimulating, splendid and attractive. This study extends the existing knowledge on how playability influenced game software users’ satisfaction and software quality, and limitations were also highlighted. SAGE Publications 2023-09-13 Article PeerReviewed text en cc_by_4 http://eprints.sunway.edu.my/2361/1/Philip%20Wong_Influence%20of%20playability%20on%20perceived%20game%20software%20quality_SageOpen_13Sep23.pdf Jiang, Jialei and Wong, Philip Pong Weng* and Wang, Lei (2023) Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers. SAGE Open, JulSep. pp. 1-13. ISSN 2158-2440 https://journals.sagepub.com/doi/10.1177/21582440231197506 10.1177/21582440231197506
spellingShingle GV Recreation Leisure
HF Commerce
Jiang, Jialei
Wong, Philip Pong Weng*
Wang, Lei
Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_full Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_fullStr Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_full_unstemmed Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_short Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_sort influence of playability on perceived game software quality: a comparison between chinese and south korean gamers
topic GV Recreation Leisure
HF Commerce
url http://eprints.sunway.edu.my/2361/
http://eprints.sunway.edu.my/2361/
http://eprints.sunway.edu.my/2361/
http://eprints.sunway.edu.my/2361/1/Philip%20Wong_Influence%20of%20playability%20on%20perceived%20game%20software%20quality_SageOpen_13Sep23.pdf