Constraints, Conflict and Counterproductive Work Behavior: Organizational Cynicism as a Mediator
Deviant workplace behavior is a pertinent issue as its detrimental impacts include financial losses for organizations. This study investigated the relationship between job stressors, organizational constraints (OC), interpersonal conflict (IC), organizational cynicism, and counterproductive work beh...
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| Format: | Article |
| Language: | English |
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Malaysian Psychological Association, UKM
2023
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| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/2352/ http://eprints.sunway.edu.my/2352/1/loh%20%26%20azalea%20%282023%29.pdf |
| _version_ | 1848802267255275520 |
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| author | Loh, Ashley Alia, Azalea * |
| author_facet | Loh, Ashley Alia, Azalea * |
| author_sort | Loh, Ashley |
| building | SU Institutional Repository |
| collection | Online Access |
| description | Deviant workplace behavior is a pertinent issue as its detrimental impacts include financial losses for organizations. This study investigated the relationship between job stressors, organizational constraints (OC), interpersonal conflict (IC), organizational cynicism, and counterproductive work behavior (CWB). An online questionnaire was used to gather data from 141 Malaysians employed full-time (63 males, 78 females) aged between 19 and 62 years (M = 37.4; SD = 12.7) recruited through convenience and snowball sampling. Data was analyzed on IBM SPSS Statistics 25 through regression analysis. Mediation was examined using Baron and Kenny’s (1986) method. Results showed that both OC (β = .51) and IC (β = .39) were significant predictors of CWB. OC predicted organizational cynicism (β = .69), which in turn predicted CWB (β = .49). Organizational cynicism partially mediated OC and CWB relationship. Findings have practical implications in mitigating the negative impacts of CWB. Future studies can explore other mediating variables to further build upon the stressor-strain framework in the workplace. |
| first_indexed | 2025-11-14T21:20:38Z |
| format | Article |
| id | sunway-2352 |
| institution | Sunway University |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:20:38Z |
| publishDate | 2023 |
| publisher | Malaysian Psychological Association, UKM |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | sunway-23522023-09-08T05:23:01Z http://eprints.sunway.edu.my/2352/ Constraints, Conflict and Counterproductive Work Behavior: Organizational Cynicism as a Mediator Loh, Ashley Alia, Azalea * BF Psychology HF Commerce Deviant workplace behavior is a pertinent issue as its detrimental impacts include financial losses for organizations. This study investigated the relationship between job stressors, organizational constraints (OC), interpersonal conflict (IC), organizational cynicism, and counterproductive work behavior (CWB). An online questionnaire was used to gather data from 141 Malaysians employed full-time (63 males, 78 females) aged between 19 and 62 years (M = 37.4; SD = 12.7) recruited through convenience and snowball sampling. Data was analyzed on IBM SPSS Statistics 25 through regression analysis. Mediation was examined using Baron and Kenny’s (1986) method. Results showed that both OC (β = .51) and IC (β = .39) were significant predictors of CWB. OC predicted organizational cynicism (β = .69), which in turn predicted CWB (β = .49). Organizational cynicism partially mediated OC and CWB relationship. Findings have practical implications in mitigating the negative impacts of CWB. Future studies can explore other mediating variables to further build upon the stressor-strain framework in the workplace. Malaysian Psychological Association, UKM 2023 Article PeerReviewed text en cc_by_4 http://eprints.sunway.edu.my/2352/1/loh%20%26%20azalea%20%282023%29.pdf Loh, Ashley and Alia, Azalea * (2023) Constraints, Conflict and Counterproductive Work Behavior: Organizational Cynicism as a Mediator. Jurnal Psikologi Malaysia=The Malaysian Journal of Psychology, 37 (2). pp. 26-40. ISSN 2289 8174 |
| spellingShingle | BF Psychology HF Commerce Loh, Ashley Alia, Azalea * Constraints, Conflict and Counterproductive Work Behavior: Organizational Cynicism as a Mediator |
| title | Constraints, Conflict and Counterproductive Work Behavior: Organizational Cynicism as a Mediator |
| title_full | Constraints, Conflict and Counterproductive Work Behavior: Organizational Cynicism as a Mediator |
| title_fullStr | Constraints, Conflict and Counterproductive Work Behavior: Organizational Cynicism as a Mediator |
| title_full_unstemmed | Constraints, Conflict and Counterproductive Work Behavior: Organizational Cynicism as a Mediator |
| title_short | Constraints, Conflict and Counterproductive Work Behavior: Organizational Cynicism as a Mediator |
| title_sort | constraints, conflict and counterproductive work behavior: organizational cynicism as a mediator |
| topic | BF Psychology HF Commerce |
| url | http://eprints.sunway.edu.my/2352/ http://eprints.sunway.edu.my/2352/1/loh%20%26%20azalea%20%282023%29.pdf |