Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals

Drawing on resource dependence theory (RDT), the objective of this study is to empirically explore supply chain disruptions of COVID-19, and suggest strategies to mitigate them. In-depth interviews were conducted with supply chain professionals working in the Electrical & Electronic (E&E) in...

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Main Authors: Loo, Saw Khuan *, Shee, Himanshu Kumar, Tan, Suan See
Format: Article
Language:English
Published: The Laboratory of Logistics and Supply Chain Management 2023
Subjects:
Online Access:http://eprints.sunway.edu.my/2335/
http://eprints.sunway.edu.my/2335/1/20230403174015_paper_6_vol._16_no_.1_2023_a_.pdf
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author Loo, Saw Khuan *
Shee, Himanshu Kumar
Tan, Suan See
author_facet Loo, Saw Khuan *
Shee, Himanshu Kumar
Tan, Suan See
author_sort Loo, Saw Khuan *
building SU Institutional Repository
collection Online Access
description Drawing on resource dependence theory (RDT), the objective of this study is to empirically explore supply chain disruptions of COVID-19, and suggest strategies to mitigate them. In-depth interviews were conducted with supply chain professionals working in the Electrical & Electronic (E&E) industry in Malaysia. Interviews were analyzed by following seven steps of the van Kaam method. Findings suggest six strategies: global command centre with daily planning cycle to mitigate component shortages; collaboration with suppliers to mitigate glove shortages; assist local suppliers in obtaining permits to mitigate disrupted manufacturing; dual sourcing to mitigate single-sourcing disruptions; collaboration with freight carriers and government agencies to mitigate disrupted freight; and ERP-integrated EDI to mitigate disrupted data sharing. The findings offer strategies for managers to de-risk their supply chains in post-COVID-19 era, and it could be applied further in similar future supply chain disruptions.
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spelling sunway-23352023-08-07T07:14:23Z http://eprints.sunway.edu.my/2335/ Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals Loo, Saw Khuan * Shee, Himanshu Kumar Tan, Suan See HD Industries. Land use. Labor Drawing on resource dependence theory (RDT), the objective of this study is to empirically explore supply chain disruptions of COVID-19, and suggest strategies to mitigate them. In-depth interviews were conducted with supply chain professionals working in the Electrical & Electronic (E&E) industry in Malaysia. Interviews were analyzed by following seven steps of the van Kaam method. Findings suggest six strategies: global command centre with daily planning cycle to mitigate component shortages; collaboration with suppliers to mitigate glove shortages; assist local suppliers in obtaining permits to mitigate disrupted manufacturing; dual sourcing to mitigate single-sourcing disruptions; collaboration with freight carriers and government agencies to mitigate disrupted freight; and ERP-integrated EDI to mitigate disrupted data sharing. The findings offer strategies for managers to de-risk their supply chains in post-COVID-19 era, and it could be applied further in similar future supply chain disruptions. The Laboratory of Logistics and Supply Chain Management 2023 Article PeerReviewed text en cc_by_nc_4 http://eprints.sunway.edu.my/2335/1/20230403174015_paper_6_vol._16_no_.1_2023_a_.pdf Loo, Saw Khuan * and Shee, Himanshu Kumar and Tan, Suan See (2023) Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals. Operations and supply chain management, 16 (1). pp. 62-76. ISSN 2759-9363 http://doi.org/10.31387/oscm0520373 10.31387/oscm0520373
spellingShingle HD Industries. Land use. Labor
Loo, Saw Khuan *
Shee, Himanshu Kumar
Tan, Suan See
Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals
title Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals
title_full Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals
title_fullStr Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals
title_full_unstemmed Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals
title_short Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals
title_sort strategies to mitigate supply chain disruptions during covid-19: the lived experience of sc professionals
topic HD Industries. Land use. Labor
url http://eprints.sunway.edu.my/2335/
http://eprints.sunway.edu.my/2335/
http://eprints.sunway.edu.my/2335/
http://eprints.sunway.edu.my/2335/1/20230403174015_paper_6_vol._16_no_.1_2023_a_.pdf