Model-based Customer-Relationship Management System and Strategic Board Game: Analogical Training

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Model-based Customer-Relationship Management System and Strategic Board Game: Analogical Training

The pandemic has caused much mental, social and financial stress. Policies and standard operating procedures have helped to alleviate some stress and create systematicity, expectancy, and predictability. This paper aims to alleviate some of the stress through model-based social customer relationship...

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Bibliographic Details
Main Authors:	Lee, Chien Sing *, Ng, Chun Heng, Lee, Jing Sze, Ngo, Kee Xian, Teh, Shin Mae, Akmal, bin Mohamed Ikraam, Lim, Chze Yee, Pandey, Satvik Shahshi
Format:	Book Section
Published:	The Institute of Electrical and Electronics Engineers, Inc. 2021
Subjects:	Q Science (General) T Technology (General)
Online Access:	http://eprints.sunway.edu.my/2301/

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