Enhancing customer satisfaction through open innovation communities: A comparison of knowledge management approaches

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Enhancing customer satisfaction through open innovation communities: A comparison of knowledge management approaches

Organizational learning integrates core specialized tacit resources and knowledge to facilitate development of strategic interdisciplinary knowledge development, integration, management and innovation. To promote open innovation within a gig economy, we address three problems: first, to identify whi...

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Bibliographic Details
Main Authors:	Lee, Chien Sing *, Yew, Lee Yin
Format:	Article
Language:	English
Published:	The University of Hong Kong 2022
Subjects:	HD Industries. Land use. Labor HF Commerce
Online Access:	http://eprints.sunway.edu.my/2299/ http://eprints.sunway.edu.my/2299/1/Enhacing%20customer%20satisfaction.pdf

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