Changing the perception of the call centre industry

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Changing the perception of the call centre industry

Bibliographic Details
Main Authors:	Nezakati, Hossein *, Rozita, Sedek
Format:	Book Section
Published:	McGraw Hill Education 2012
Subjects:	HD28 Management. Industrial Management HE Transportation and Communications
Online Access:	http://eprints.sunway.edu.my/2069/

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