Changing the perception of the call centre industry

Bibliographic Details
Main Authors: Nezakati, Hossein *, Rozita, Sedek
Format: Book Section
Published: McGraw Hill Education 2012
Subjects:
Online Access:http://eprints.sunway.edu.my/2069/
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author Nezakati, Hossein *
Rozita, Sedek
author_facet Nezakati, Hossein *
Rozita, Sedek
author_sort Nezakati, Hossein *
building SU Institutional Repository
collection Online Access
first_indexed 2025-11-14T21:19:26Z
format Book Section
id sunway-2069
institution Sunway University
institution_category Local University
last_indexed 2025-11-14T21:19:26Z
publishDate 2012
publisher McGraw Hill Education
recordtype eprints
repository_type Digital Repository
spelling sunway-20692022-04-28T12:16:03Z http://eprints.sunway.edu.my/2069/ Changing the perception of the call centre industry Nezakati, Hossein * Rozita, Sedek HD28 Management. Industrial Management HE Transportation and Communications McGraw Hill Education 2012 Book Section PeerReviewed Nezakati, Hossein * and Rozita, Sedek (2012) Changing the perception of the call centre industry. In: Business practices in Malaysia. McGraw Hill Education, Malaysia, pp. 106-120. ISBN 9789675771521 https://www.academia.edu/3613582/The_determinants_of_effective_spokesperson_towards_changing_the_perception_of_building_career_in_call_centres_industry_pp106_120
spellingShingle HD28 Management. Industrial Management
HE Transportation and Communications
Nezakati, Hossein *
Rozita, Sedek
Changing the perception of the call centre industry
title Changing the perception of the call centre industry
title_full Changing the perception of the call centre industry
title_fullStr Changing the perception of the call centre industry
title_full_unstemmed Changing the perception of the call centre industry
title_short Changing the perception of the call centre industry
title_sort changing the perception of the call centre industry
topic HD28 Management. Industrial Management
HE Transportation and Communications
url http://eprints.sunway.edu.my/2069/
http://eprints.sunway.edu.my/2069/