APA (7th ed.) Citation

Cheng, B. L. *., Cham, T. H., Dent, M. M. *., & Lee, T. H. (2019). Service innovation: Building a sustainable competitive advantage in higher education. Inderscience Enterprise.

Chicago Style (17th ed.) Citation

Cheng, Boon Liat *, Tat Huei Cham, Michael M * Dent, and T. H. Lee. Service Innovation: Building a Sustainable Competitive Advantage in Higher Education. Inderscience Enterprise, 2019.

MLA (9th ed.) Citation

Cheng, Boon Liat *, et al. Service Innovation: Building a Sustainable Competitive Advantage in Higher Education. Inderscience Enterprise, 2019.