Web 2.0 as a tool for market intelligence acquisition in the Malaysian hotel industry
Introduction: Web 2.0 applications such as social networks, blogs, content aggregators, online forums, and content communities can serve as powerful marketing communication tools for disseminating product information, obtaining feedback from customers, and creating online communities. This study aim...
| Main Authors: | Yap, C. S., Cheng, Boon Liat *, Choe, K. L. |
|---|---|
| Format: | Article |
| Published: |
Lund University, Sweden
2014
|
| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/1853/ |
Similar Items
Antecedents of customer loyalty in the Malaysian hotel industry
by: Cheng, Boon Liat *, et al.
Published: (2015)
by: Cheng, Boon Liat *, et al.
Published: (2015)
Innovativeness, market intelligence practices, and firm performance of small- and medium-sized tour operators
by: Yap, C. S., et al.
Published: (2018)
by: Yap, C. S., et al.
Published: (2018)
Exploring the impact of relationship marketing upon
customer satisfaction and customer loyalty in Malaysian banking industry
by: Sung, P. N., et al.
Published: (2015)
by: Sung, P. N., et al.
Published: (2015)
E-commerce market trends: a case study in leveraging Web 2.0 technologies to gain and improve competitive advantage
by: Kiu, Ching Chieh, et al.
Published: (2017)
by: Kiu, Ching Chieh, et al.
Published: (2017)
Perceived justice in service Recovery and customer satisfaction: Evidence from the Malaysian Hotel Industry
by: Cheng, Boon Liat *
Published: (2015)
by: Cheng, Boon Liat *
Published: (2015)
Integration of E-Learning 2.0 with Web 2.0
by: Wang, Xiangyu, et al.
Published: (2012)
by: Wang, Xiangyu, et al.
Published: (2012)
Using web 2.0 tools for learning history: formation of Malaysia
by: Chieng, Siew Mee
Published: (2015)
by: Chieng, Siew Mee
Published: (2015)
Web 2.0 @ UNIMAS
by: Chen, Chwen Jen, et al.
Published: (2012)
by: Chen, Chwen Jen, et al.
Published: (2012)
Web 2.0 @ UPM.
by: Harun, Harlisya, et al.
Published: (2012)
by: Harun, Harlisya, et al.
Published: (2012)
Factors affecting consumer’s continuance online purchase intention in Malaysia
by: Yap, M. F., et al.
Published: (2013)
by: Yap, M. F., et al.
Published: (2013)
The celebrity endorsement industry: adapting to Web 2.0 and beyond
by: Raphael, Jackie
Published: (2013)
by: Raphael, Jackie
Published: (2013)
The Use of Web 2.0 as Supplementary Tools to Assist Students’
Writing Activity
by: Zuraina, Ali, et al.
Published: (2018)
by: Zuraina, Ali, et al.
Published: (2018)
Collaborative learning with Web 2.0 tools: analysing Malaysian students’ perceptions and peer interaction
by: Leow, Fui-Theng, et al.
Published: (2015)
by: Leow, Fui-Theng, et al.
Published: (2015)
Web 2.0 technologies in education
by: Chan She Ping, Christina, et al.
Published: (2010)
by: Chan She Ping, Christina, et al.
Published: (2010)
Factors leading to customer retention in the high volume-low volume service context: Evidence from the mobile service industry
by: Cheng, Boon Liat *, et al.
Published: (2020)
by: Cheng, Boon Liat *, et al.
Published: (2020)
ELEARNING 2.0: WEB 2.0-BASED SOCIAL LEARNING IN BUILT ENVIRONMENT
by: Wang, Xiangyu, et al.
Published: (2012)
by: Wang, Xiangyu, et al.
Published: (2012)
Toward spam 2.0: an evaluation of web 2.0 anti-spam methods
by: Hayati, Pedram, et al.
Published: (2009)
by: Hayati, Pedram, et al.
Published: (2009)
Market orientation and organizational performance :|bthe impact of service quality a study on hotel industry in Malaysia
by: Chin, Chee Hua.
Published: (2012)
by: Chin, Chee Hua.
Published: (2012)
Employees' brand commitment in the service industry : luxury hotel chains in Malaysia / Cheng Siew Yee
by: Cheng, Siew Yee
Published: (2011)
by: Cheng, Siew Yee
Published: (2011)
Factors influencing consumers’ online purchase intention:
A Study among University students in Malaysia
by: Cheng, Boon Liat *, et al.
Published: (2014)
by: Cheng, Boon Liat *, et al.
Published: (2014)
Web 2.0, Social Networking and the Courts
by: Fitzgerald, B., et al.
Published: (2012)
by: Fitzgerald, B., et al.
Published: (2012)
Web 2.0: An argument against convergence
by: Allen, Matthew
Published: (2008)
by: Allen, Matthew
Published: (2008)
WEB 2.0: Harnessing Democracy’s Potential
by: Isaias, Pedro, et al.
Published: (2012)
by: Isaias, Pedro, et al.
Published: (2012)
Web 2.0 di IPTA Malaysia
by: Chen, Chwen Jen, et al.
Published: (2012)
by: Chen, Chwen Jen, et al.
Published: (2012)
Factors affect employees’ performance in hotel industry
by: Hee, Cui Yee, et al.
Published: (2014)
by: Hee, Cui Yee, et al.
Published: (2014)
ASK LDT 2.0: A web-based graphical tool for authoring learning designs
by: Zervas, P., et al.
Published: (2013)
by: Zervas, P., et al.
Published: (2013)
Towards Library 2.0: The Adoption of Web 2.0 Applications in Academic Library Websites in Malaysia
by: Awang, Nor Hazidah
Published: (2012)
by: Awang, Nor Hazidah
Published: (2012)
Sustainable Business Strategies : Shaping the Future of Asia Pacific Region 2013, 20-22 November 2013, Hilton Kuching Hotel
by: Universiti Malaysia, Sarawak
Published: (2014)
by: Universiti Malaysia, Sarawak
Published: (2014)
A study of relationship between core self-evaluation and employees’ job satisfaction in hotel industry
by: Ng, Ginny Chien Ee, et al.
Published: (2014)
by: Ng, Ginny Chien Ee, et al.
Published: (2014)
Web 2.0 Applications of Geographic and Geospatial Information
by: Oxley, A.
Published: (2009)
by: Oxley, A.
Published: (2009)
Building Your Library Career with Web 2.0
by: Genoni, Paul
Published: (2012)
by: Genoni, Paul
Published: (2012)
Higher Education and Web 2.0: Theory and Practice
by: Isaias, Pedro, et al.
Published: (2013)
by: Isaias, Pedro, et al.
Published: (2013)
Knowledge sharing station : Web 2.0 approach
by: Lim, Pei Sian
Published: (2011)
by: Lim, Pei Sian
Published: (2011)
Web 2.0 software tools : practical application for SME / SMI (Table of contents and abstract only)
by: Tan, Jenice Siaw Fong
Published: (2007)
by: Tan, Jenice Siaw Fong
Published: (2007)
Web 2.0 tools in devotion to the construction of knowledge / Zatl Atiqah Mohamad Tanuri...[et al.]
by: Mohamad Tanuri, Zati Atiqah, et al.
Published: (2013)
by: Mohamad Tanuri, Zati Atiqah, et al.
Published: (2013)
ASK-LOST 2.0: A web-based tool for social tagging of digital educational resources
by: Kalamatianos, A., et al.
Published: (2009)
by: Kalamatianos, A., et al.
Published: (2009)
The Associations Between Service Quality,
Corporate Image, Customer Satisfaction, and
Loyalty: Evidence From the Malaysian Hotel
Industry
by: Cheng, Boon Liat, et al.
Published: (2014)
by: Cheng, Boon Liat, et al.
Published: (2014)
Factors influencing customer satisfaction and E-Loyalty:
Online shopping environment among the young adults
by: Izyan Hizza, H. L., et al.
Published: (2014)
by: Izyan Hizza, H. L., et al.
Published: (2014)
Prediction of non financial firms merger and acquisition : an empirical study of Malaysian firms / Sin Boon Jiuan, Jane
by: Sin, Jane Boon Jiuan
Published: (2011)
by: Sin, Jane Boon Jiuan
Published: (2011)
The industrial revolution 4.0 in Malaysia: challenges, barriers, obstacles, and recommendations for action
by: Wong, Boon Jian, et al.
Published: (2020)
by: Wong, Boon Jian, et al.
Published: (2020)
Similar Items
-
Antecedents of customer loyalty in the Malaysian hotel industry
by: Cheng, Boon Liat *, et al.
Published: (2015) -
Innovativeness, market intelligence practices, and firm performance of small- and medium-sized tour operators
by: Yap, C. S., et al.
Published: (2018) -
Exploring the impact of relationship marketing upon
customer satisfaction and customer loyalty in Malaysian banking industry
by: Sung, P. N., et al.
Published: (2015) -
E-commerce market trends: a case study in leveraging Web 2.0 technologies to gain and improve competitive advantage
by: Kiu, Ching Chieh, et al.
Published: (2017) -
Perceived justice in service Recovery and customer satisfaction: Evidence from the Malaysian Hotel Industry
by: Cheng, Boon Liat *
Published: (2015)