Does patient empowerment matter in building loyalty?

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Does patient empowerment matter in building loyalty?

Patient empowerment is becoming an essential tool for improving patient–doctor relationships in the healthcare sector. Past research on empowerment within this sector has focused primarily on hospital staff such as nurses and practitioners, whereas very few studies have focused on patients. Moreove...

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Bibliographic Details
Main Authors:	Amrul, A. M. A., Meenatharisni, S., Sarker, Moniruzzaman *
Format:	Article
Language:	English
Published:	Wiley 2021
Subjects:	HD28 Management. Industrial Management
Online Access:	http://eprints.sunway.edu.my/1838/ http://eprints.sunway.edu.my/1838/1/Moniruzzaman%202021%20patient%20empowerment.pdf

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