Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia

E-Commerce is one of the crucial trading methods worldwide. Hence, it is important to understand consumers’ online purchase intention. This research aims to examine factors that influence consumers’ online purchase intention among university students in Malaysia. Quantitative research approach has b...

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Main Authors: Cheng, Boon Liat *, Yee, S. W.
Format: Article
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.sunway.edu.my/1803/
http://eprints.sunway.edu.my/1803/1/Cheng%20Boon%20Liat%202014%20Factors%20Influencing%20Consumer%27s%20Online%20Purchase%20Intention%20A%20study.pdf
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author Cheng, Boon Liat *
Yee, S. W.
author_facet Cheng, Boon Liat *
Yee, S. W.
author_sort Cheng, Boon Liat *
building SU Institutional Repository
collection Online Access
description E-Commerce is one of the crucial trading methods worldwide. Hence, it is important to understand consumers’ online purchase intention. This research aims to examine factors that influence consumers’ online purchase intention among university students in Malaysia. Quantitative research approach has been adapted in this research by distributing online questionnaires to 250 Malaysian university students aged between 20-29 years old, who possess experience in online purchases. Findings of this research have discovered that trust, perceived usefulness and subjective norm are the significant factors in predicting online purchase intention. However, perceived ease of use and perceived enjoyment are not significant in predicting the variance in online purchase intention. The findings also revealed that subjective norm is the most significant predicting factor on online purchase intention among university students in Malaysia. Findings of this research will provide online marketers with a better understanding on online purchase intention which enable them to direct effective online marketing strategies.
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spelling sunway-18032021-09-27T04:27:22Z http://eprints.sunway.edu.my/1803/ Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia Cheng, Boon Liat * Yee, S. W. HF Commerce E-Commerce is one of the crucial trading methods worldwide. Hence, it is important to understand consumers’ online purchase intention. This research aims to examine factors that influence consumers’ online purchase intention among university students in Malaysia. Quantitative research approach has been adapted in this research by distributing online questionnaires to 250 Malaysian university students aged between 20-29 years old, who possess experience in online purchases. Findings of this research have discovered that trust, perceived usefulness and subjective norm are the significant factors in predicting online purchase intention. However, perceived ease of use and perceived enjoyment are not significant in predicting the variance in online purchase intention. The findings also revealed that subjective norm is the most significant predicting factor on online purchase intention among university students in Malaysia. Findings of this research will provide online marketers with a better understanding on online purchase intention which enable them to direct effective online marketing strategies. 2014-10 Article PeerReviewed text en cc_by_nc_4 http://eprints.sunway.edu.my/1803/1/Cheng%20Boon%20Liat%202014%20Factors%20Influencing%20Consumer%27s%20Online%20Purchase%20Intention%20A%20study.pdf Cheng, Boon Liat * and Yee, S. W. (2014) Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia. International Journal of Liberal Arts and Social Science, 2 (8). pp. 121-133. ISSN 2307-924X https://ijlass.org/
spellingShingle HF Commerce
Cheng, Boon Liat *
Yee, S. W.
Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia
title Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia
title_full Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia
title_fullStr Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia
title_full_unstemmed Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia
title_short Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia
title_sort factors influencing consumers’ online purchase intention: a study among university students in malaysia
topic HF Commerce
url http://eprints.sunway.edu.my/1803/
http://eprints.sunway.edu.my/1803/
http://eprints.sunway.edu.my/1803/1/Cheng%20Boon%20Liat%202014%20Factors%20Influencing%20Consumer%27s%20Online%20Purchase%20Intention%20A%20study.pdf