Factors affecting the consumers’ embracement of manual self-ordering system (order chit) in restaurants

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Factors affecting the consumers’ embracement of manual self-ordering system (order chit) in restaurants

The upsurge of manpower crunch issues has tightened up the service capacity of many full-service restaurants. The introduction of manual self-ordering system (as opposed to electronic menu and computerized ordering system) was the outcome of the manpower shortage among many financially restricted sm...

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Bibliographic Details
Main Author:	Chong, Daniel Ka Leong *
Format:	Article
Published:	Routledge 2021
Subjects:	HF Commerce TX Home economics
Online Access:	http://eprints.sunway.edu.my/1782/

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