The chain effects of service innovation components on the building blocks of tourism destination loyalty: the moderating role of religiosity

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The chain effects of service innovation components on the building blocks of tourism destination loyalty: the moderating role of religiosity

Purpose – Having Middle Eastern tourism industry as the context, this study aims to examine the impact of the four main dimensions within service innovation (i.e. product, process, organizational and marketing innovations) on tourist satisfaction; subsequently, towards the development of destinati...

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Bibliographic Details
Main Authors:	Cheng, Boon Liat , Nikhashemi, S.R., Dent, Michael M.
Format:	Article
Language:	English
Published:	Emerald 2020
Subjects:	HF Commerce G 154.9 Tourism
Online Access:	http://eprints.sunway.edu.my/1755/ http://eprints.sunway.edu.my/1755/1/Michael%20Dent%20Chain%20effects.pdf

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