Factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in Malaysia

The advertising industry is seeing growth for online advertising, where it has now exceeded the performance of TV advertising. However, the advertising industry in Malaysia still relies heavily on traditional forms of advertising. This paper therefore aims to determine the factors that might affect...

Full description

Bibliographic Details
Main Authors: Izian Idris, *, Siti Suhana, A. *, Ahmad, A., Lim, Serena Kai Xin
Format: Article
Language:English
Published: The Mattingley Publishing Co., Inc 2020
Subjects:
Online Access:http://eprints.sunway.edu.my/1474/
http://eprints.sunway.edu.my/1474/1/Idris%20Factors%20that%20influence%20the%20effectiveness%20of%20online%20advertising.pdf
_version_ 1848802067524616192
author Izian Idris, *
Siti Suhana, A. *
Ahmad, A.
Lim, Serena Kai Xin
author_facet Izian Idris, *
Siti Suhana, A. *
Ahmad, A.
Lim, Serena Kai Xin
author_sort Izian Idris, *
building SU Institutional Repository
collection Online Access
description The advertising industry is seeing growth for online advertising, where it has now exceeded the performance of TV advertising. However, the advertising industry in Malaysia still relies heavily on traditional forms of advertising. This paper therefore aims to determine the factors that might affect the effectiveness of online advertising in enhancing consumers' purchase intention. As young adults are more exposed to online advertising as compared to other age groups, convenience sampling is applied to approach Millennials around the city areas of Malaysia. A sample size of 300 respondents is selected for this study to ensure that the data accuracy is acceptable. Furthermore, the hierarchy of effects model and the source credibility theory are applied to study the effects of online advertising towards young adults in Malaysia. The results show that there are significant relationships between the advertising appeal (emotional), credibility of endorser, and the exposure rate of online advertisements with consumers' purchase intention. However, it was found that the creativity of online advertisements does not have a relationship with consumers' purchase intention. This study helps local marketers and advertisers to strategize more effective online advertising campaigns that better attract the attention of young adults and influence their purchase intention.
first_indexed 2025-11-14T21:17:27Z
format Article
id sunway-1474
institution Sunway University
institution_category Local University
language English
last_indexed 2025-11-14T21:17:27Z
publishDate 2020
publisher The Mattingley Publishing Co., Inc
recordtype eprints
repository_type Digital Repository
spelling sunway-14742020-10-16T06:13:29Z http://eprints.sunway.edu.my/1474/ Factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in Malaysia Izian Idris, * Siti Suhana, A. * Ahmad, A. Lim, Serena Kai Xin HF Commerce The advertising industry is seeing growth for online advertising, where it has now exceeded the performance of TV advertising. However, the advertising industry in Malaysia still relies heavily on traditional forms of advertising. This paper therefore aims to determine the factors that might affect the effectiveness of online advertising in enhancing consumers' purchase intention. As young adults are more exposed to online advertising as compared to other age groups, convenience sampling is applied to approach Millennials around the city areas of Malaysia. A sample size of 300 respondents is selected for this study to ensure that the data accuracy is acceptable. Furthermore, the hierarchy of effects model and the source credibility theory are applied to study the effects of online advertising towards young adults in Malaysia. The results show that there are significant relationships between the advertising appeal (emotional), credibility of endorser, and the exposure rate of online advertisements with consumers' purchase intention. However, it was found that the creativity of online advertisements does not have a relationship with consumers' purchase intention. This study helps local marketers and advertisers to strategize more effective online advertising campaigns that better attract the attention of young adults and influence their purchase intention. The Mattingley Publishing Co., Inc 2020-01-27 Article PeerReviewed text en cc_by_4 http://eprints.sunway.edu.my/1474/1/Idris%20Factors%20that%20influence%20the%20effectiveness%20of%20online%20advertising.pdf Izian Idris, * and Siti Suhana, A. * and Ahmad, A. and Lim, Serena Kai Xin (2020) Factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in Malaysia. TEST Engineering & Management, 82. pp. 5528-5536. ISSN 0193-4120
spellingShingle HF Commerce
Izian Idris, *
Siti Suhana, A. *
Ahmad, A.
Lim, Serena Kai Xin
Factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in Malaysia
title Factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in Malaysia
title_full Factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in Malaysia
title_fullStr Factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in Malaysia
title_full_unstemmed Factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in Malaysia
title_short Factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in Malaysia
title_sort factors that influence the effectiveness of online advertising in enhancing consumer's purchase intention among young adults in malaysia
topic HF Commerce
url http://eprints.sunway.edu.my/1474/
http://eprints.sunway.edu.my/1474/1/Idris%20Factors%20that%20influence%20the%20effectiveness%20of%20online%20advertising.pdf