A comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing
Knowledge Management System (KMS) has been widely used by many knowledge-centric organizations to manage their organizational knowledge activities and to improve knowledge sharing among employees. However, it is essential to study the utilization rate of the system in the company. In this research,...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
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2012
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| Online Access: | http://eprints.sunway.edu.my/147/ http://eprints.sunway.edu.my/147/1/Angela%20Lee%20-%20A%20Comparison%20Study%20on%20the%20Use%20of%20KMS%20and%20EMS%20for%20Knowledge%20Sharing.pdf |
| _version_ | 1848801758728421376 |
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| author | Lee, Angela Siew Hoong * Lim, Tong Ming * Rasimah Aripin, Lim, Justin Renn Aun |
| author_facet | Lee, Angela Siew Hoong * Lim, Tong Ming * Rasimah Aripin, Lim, Justin Renn Aun |
| author_sort | Lee, Angela Siew Hoong * |
| building | SU Institutional Repository |
| collection | Online Access |
| description | Knowledge Management System (KMS) has been widely used by many knowledge-centric organizations to manage their organizational knowledge activities and to improve knowledge
sharing among employees. However, it is essential to study the utilization rate of the system in the company. In this research, the KMS and two different enterprise microblogging systems are studied to determine which systems is able to facilitate better knowledge sharing within a company. We studied these systems’ background information, features and functionalities to compare and contrast their benefits and usefulness toward the organizational knowledge management needs. Detailed
documents examination and interview with the employees were conducted to collect data to analyze the rate of KMS utilization, benefits and usefulness. Two microblogging systems were introduced to the employees and their attractive features and benefits offered by the microblogging platforms were presented to the employees in order to study and determine their usefulness and rate of
utilization in the company. The data collected was analyzed and a comparison table was created which described the similarities and differences in term of features and functions of all three systems. In this research, it was found that the enterprise microblogging systems offer attention-grabbing features and functions which are identical to other social networking systems like Facebook and Twitter had effectively improved the rate of utilization and hence increases the knowledge sharing in the companies. The research outcome had shown that enterprise microblogging systems have the potential to improve knowledge sharing activity within a company compared to a KMS. |
| first_indexed | 2025-11-14T21:12:33Z |
| format | Conference or Workshop Item |
| id | sunway-147 |
| institution | Sunway University |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:12:33Z |
| publishDate | 2012 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | sunway-1472020-10-07T05:01:24Z http://eprints.sunway.edu.my/147/ A comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing Lee, Angela Siew Hoong * Lim, Tong Ming * Rasimah Aripin, Lim, Justin Renn Aun QA75 Electronic computers. Computer science Knowledge Management System (KMS) has been widely used by many knowledge-centric organizations to manage their organizational knowledge activities and to improve knowledge sharing among employees. However, it is essential to study the utilization rate of the system in the company. In this research, the KMS and two different enterprise microblogging systems are studied to determine which systems is able to facilitate better knowledge sharing within a company. We studied these systems’ background information, features and functionalities to compare and contrast their benefits and usefulness toward the organizational knowledge management needs. Detailed documents examination and interview with the employees were conducted to collect data to analyze the rate of KMS utilization, benefits and usefulness. Two microblogging systems were introduced to the employees and their attractive features and benefits offered by the microblogging platforms were presented to the employees in order to study and determine their usefulness and rate of utilization in the company. The data collected was analyzed and a comparison table was created which described the similarities and differences in term of features and functions of all three systems. In this research, it was found that the enterprise microblogging systems offer attention-grabbing features and functions which are identical to other social networking systems like Facebook and Twitter had effectively improved the rate of utilization and hence increases the knowledge sharing in the companies. The research outcome had shown that enterprise microblogging systems have the potential to improve knowledge sharing activity within a company compared to a KMS. 2012-06-11 Conference or Workshop Item NonPeerReviewed text en http://eprints.sunway.edu.my/147/1/Angela%20Lee%20-%20A%20Comparison%20Study%20on%20the%20Use%20of%20KMS%20and%20EMS%20for%20Knowledge%20Sharing.pdf Lee, Angela Siew Hoong * and Lim, Tong Ming * and Rasimah Aripin, and Lim, Justin Renn Aun (2012) A comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing. In: International Conference on Management (2nd), 11-12 June 2012, Langkawi. (Submitted) http://www.internationalconference.com.my/proceeding/2nd_icm2012_proceeding/060_095_2ndICM2012_Proceeding_PG0794_0815.pdf |
| spellingShingle | QA75 Electronic computers. Computer science Lee, Angela Siew Hoong * Lim, Tong Ming * Rasimah Aripin, Lim, Justin Renn Aun A comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing |
| title | A comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing |
| title_full | A comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing |
| title_fullStr | A comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing |
| title_full_unstemmed | A comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing |
| title_short | A comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing |
| title_sort | comparison study on the use of knowledge management systems and enterprise microblogging systems for organizational knowledge sharing |
| topic | QA75 Electronic computers. Computer science |
| url | http://eprints.sunway.edu.my/147/ http://eprints.sunway.edu.my/147/ http://eprints.sunway.edu.my/147/1/Angela%20Lee%20-%20A%20Comparison%20Study%20on%20the%20Use%20of%20KMS%20and%20EMS%20for%20Knowledge%20Sharing.pdf |