An investigation on the adoption of electronic commerce systems for the operators of construction companies

E-commerce is emerging and growing in all kinds of businesses and industries over the world especially in the construction industry. This research focuses on the adoption of business-to- business kind of e-commerce in construction industry. This research aims to identify the motivational and barri...

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Main Authors: Issa, Nafisa B, Lee, Angela Siew Hoong *
Format: Article
Language:English
Published: ScieEdu Press 2020
Subjects:
Online Access:http://eprints.sunway.edu.my/1315/
http://eprints.sunway.edu.my/1315/1/Angela%20Lee%20Adoption%20of%20EC%20for%20Construction%20Companies_AngelaLee_2020.pdf
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author Issa, Nafisa B
Lee, Angela Siew Hoong *
author_facet Issa, Nafisa B
Lee, Angela Siew Hoong *
author_sort Issa, Nafisa B
building SU Institutional Repository
collection Online Access
description E-commerce is emerging and growing in all kinds of businesses and industries over the world especially in the construction industry. This research focuses on the adoption of business-to- business kind of e-commerce in construction industry. This research aims to identify the motivational and barrier factors of the construction workers in influencing the adoption of e- commerce specifically in the construction industry world. As part of the research, a multinational company, which produces tools for the construction industry, will be used as a case study to look into how the customers of this company are adopting e-commerce. This research uses the Diffusion of Innovation model as the based research framework to understand the factors that explain the rate of adoption and how these factors are influencing the adoption in the construction industry. Other internal and external factors of companies such as the organizational factor, technological factor digital readiness will also be looked into to understand their influence as well when it comes to adoption of e-commerce. Data collection is done by distributing questionnaires to the related participants in the construction industry. Findings from this study provides insights on the factors of adoption by applying the diffusion of innovation model and recommendation of strategies for this industry to address the problem of low adoption of e-commerce among construction workers in the construction industry. This research showed that relative advantage, compatibility, complexity, Trialability, organizational readiness and trust are significant factors leading to the adoption of e-commerce systems. Culture as well as technological and digital readiness were found to be insignificant. Overall, the study’s findings enrich the discourse related to the adoption of e-commerce systems by construction companies in Asia and other parts of the world. The findings will be relevant for construction companies around the world planning to introduce or improve the e-commerce adoption of the customers. The study’s findings could also be relevant for future analysis of e-commerce adoption.
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spelling sunway-13152020-10-07T04:49:53Z http://eprints.sunway.edu.my/1315/ An investigation on the adoption of electronic commerce systems for the operators of construction companies Issa, Nafisa B Lee, Angela Siew Hoong * HF Commerce QA76 Computer software E-commerce is emerging and growing in all kinds of businesses and industries over the world especially in the construction industry. This research focuses on the adoption of business-to- business kind of e-commerce in construction industry. This research aims to identify the motivational and barrier factors of the construction workers in influencing the adoption of e- commerce specifically in the construction industry world. As part of the research, a multinational company, which produces tools for the construction industry, will be used as a case study to look into how the customers of this company are adopting e-commerce. This research uses the Diffusion of Innovation model as the based research framework to understand the factors that explain the rate of adoption and how these factors are influencing the adoption in the construction industry. Other internal and external factors of companies such as the organizational factor, technological factor digital readiness will also be looked into to understand their influence as well when it comes to adoption of e-commerce. Data collection is done by distributing questionnaires to the related participants in the construction industry. Findings from this study provides insights on the factors of adoption by applying the diffusion of innovation model and recommendation of strategies for this industry to address the problem of low adoption of e-commerce among construction workers in the construction industry. This research showed that relative advantage, compatibility, complexity, Trialability, organizational readiness and trust are significant factors leading to the adoption of e-commerce systems. Culture as well as technological and digital readiness were found to be insignificant. Overall, the study’s findings enrich the discourse related to the adoption of e-commerce systems by construction companies in Asia and other parts of the world. The findings will be relevant for construction companies around the world planning to introduce or improve the e-commerce adoption of the customers. The study’s findings could also be relevant for future analysis of e-commerce adoption. ScieEdu Press 2020-04-10 Article PeerReviewed text en cc_by_nc_4 http://eprints.sunway.edu.my/1315/1/Angela%20Lee%20Adoption%20of%20EC%20for%20Construction%20Companies_AngelaLee_2020.pdf Issa, Nafisa B and Lee, Angela Siew Hoong * (2020) An investigation on the adoption of electronic commerce systems for the operators of construction companies. Journal of Business Administration Research, 9 (1). pp. 9-20. ISSN 1927-9507 http://doi.org/10.5430/jbar.v9n1p9 doi:10.5430/jbar.v9n1p9
spellingShingle HF Commerce
QA76 Computer software
Issa, Nafisa B
Lee, Angela Siew Hoong *
An investigation on the adoption of electronic commerce systems for the operators of construction companies
title An investigation on the adoption of electronic commerce systems for the operators of construction companies
title_full An investigation on the adoption of electronic commerce systems for the operators of construction companies
title_fullStr An investigation on the adoption of electronic commerce systems for the operators of construction companies
title_full_unstemmed An investigation on the adoption of electronic commerce systems for the operators of construction companies
title_short An investigation on the adoption of electronic commerce systems for the operators of construction companies
title_sort investigation on the adoption of electronic commerce systems for the operators of construction companies
topic HF Commerce
QA76 Computer software
url http://eprints.sunway.edu.my/1315/
http://eprints.sunway.edu.my/1315/
http://eprints.sunway.edu.my/1315/
http://eprints.sunway.edu.my/1315/1/Angela%20Lee%20Adoption%20of%20EC%20for%20Construction%20Companies_AngelaLee_2020.pdf