Understanding the use of knowledge sharing tools
This paper investigates the drivers of the use of knowledge-sharing tools through the lens of task– technology fit (TTF), the role of social factors, and the cognitive and affective mechanisms. Data were collected from 294 knowledge workers and analyzed using partial least squares. This study foun...
| Main Authors: | , , , |
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| Format: | Article |
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Taylor and Francis
2020
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| Online Access: | http://eprints.sunway.edu.my/1314/ |
| _version_ | 1848802025645539328 |
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| author | Lee, Angela Siew Hoong * Wang, Shan Yeoh, William Ikasari, Novita |
| author_facet | Lee, Angela Siew Hoong * Wang, Shan Yeoh, William Ikasari, Novita |
| author_sort | Lee, Angela Siew Hoong * |
| building | SU Institutional Repository |
| collection | Online Access |
| description | This paper investigates the drivers of the use of knowledge-sharing tools through the lens of task–
technology fit (TTF), the role of social factors, and the cognitive and affective mechanisms. Data were
collected from 294 knowledge workers and analyzed using partial least squares. This study found that
cognition (i.e., perceived usefulness) and positive affect play an important role in mediating the effect of
TTF, social influence, and trust on users’ behavioral intention. Interestingly, the role of negative affect as
a mediator between sociotechnical factors and behavioral intention is considered not significant by the
knowledge workers. This research has practical implications for organizations that are planning or
reviewing their knowledge-sharing initiatives. |
| first_indexed | 2025-11-14T21:16:47Z |
| format | Article |
| id | sunway-1314 |
| institution | Sunway University |
| institution_category | Local University |
| last_indexed | 2025-11-14T21:16:47Z |
| publishDate | 2020 |
| publisher | Taylor and Francis |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | sunway-13142020-10-07T04:49:32Z http://eprints.sunway.edu.my/1314/ Understanding the use of knowledge sharing tools Lee, Angela Siew Hoong * Wang, Shan Yeoh, William Ikasari, Novita QA75 Electronic computers. Computer science This paper investigates the drivers of the use of knowledge-sharing tools through the lens of task– technology fit (TTF), the role of social factors, and the cognitive and affective mechanisms. Data were collected from 294 knowledge workers and analyzed using partial least squares. This study found that cognition (i.e., perceived usefulness) and positive affect play an important role in mediating the effect of TTF, social influence, and trust on users’ behavioral intention. Interestingly, the role of negative affect as a mediator between sociotechnical factors and behavioral intention is considered not significant by the knowledge workers. This research has practical implications for organizations that are planning or reviewing their knowledge-sharing initiatives. Taylor and Francis 2020-06-08 Article PeerReviewed Lee, Angela Siew Hoong * and Wang, Shan and Yeoh, William and Ikasari, Novita (2020) Understanding the use of knowledge sharing tools. Journal of Computer Information Systems. pp. 1-13. ISSN 0887-4417 http://doi.org/10.1080/08874417.2020.1752850 doi:10.1080/08874417.2020.1752850 |
| spellingShingle | QA75 Electronic computers. Computer science Lee, Angela Siew Hoong * Wang, Shan Yeoh, William Ikasari, Novita Understanding the use of knowledge sharing tools |
| title | Understanding the use of knowledge sharing tools |
| title_full | Understanding the use of knowledge sharing tools |
| title_fullStr | Understanding the use of knowledge sharing tools |
| title_full_unstemmed | Understanding the use of knowledge sharing tools |
| title_short | Understanding the use of knowledge sharing tools |
| title_sort | understanding the use of knowledge sharing tools |
| topic | QA75 Electronic computers. Computer science |
| url | http://eprints.sunway.edu.my/1314/ http://eprints.sunway.edu.my/1314/ http://eprints.sunway.edu.my/1314/ |