HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms

The current study examines the impact of human resource management (HRM) practices for knowledge management (KM) on perceived business performances among Malay and Chinese firms in Malaysia. Data were collected through a face-to-face survey with 200 owners of firms, comprising 100 Malay entrepreneur...

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Main Authors: Tehseen, Shehnaz *, Khalid, Saddam, Rather, R. A., Qureshi, Zuhaib Hassan, Halbusi, Hussam Al
Format: Article
Language:English
Published: Allied Business Academies 2020
Subjects:
Online Access:http://eprints.sunway.edu.my/1214/
http://eprints.sunway.edu.my/1214/1/Tehseen%20HRM%20practices.pdf
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author Tehseen, Shehnaz *
Khalid, Saddam
Rather, R. A.
Qureshi, Zuhaib Hassan
Halbusi, Hussam Al
author_facet Tehseen, Shehnaz *
Khalid, Saddam
Rather, R. A.
Qureshi, Zuhaib Hassan
Halbusi, Hussam Al
author_sort Tehseen, Shehnaz *
building SU Institutional Repository
collection Online Access
description The current study examines the impact of human resource management (HRM) practices for knowledge management (KM) on perceived business performances among Malay and Chinese firms in Malaysia. Data were collected through a face-to-face survey with 200 owners of firms, comprising 100 Malay entrepreneurs and 100 Chinese entrepreneurs, operating in the retail sector of Klang Valley, Malaysia. Data were analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Multi-Group Analysis (MGA). The results of PLSSEM revealed that HRM practices for KM have a direct and positive impact on the perceived financial performance, perceived non-financial performance, and perceived business growth of Malay and Chinese firms. However, non-significant impact of HRM practices for KM on perceived performance relative to competitors was found among Chinese firms. Results of MGA revealed significant differences between Malay and Chinese firms in relation to the impact of HRM practices for KM on perceived financial performance and perceived performance relative to competitors.
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spelling sunway-12142020-02-03T09:01:05Z http://eprints.sunway.edu.my/1214/ HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms Tehseen, Shehnaz * Khalid, Saddam Rather, R. A. Qureshi, Zuhaib Hassan Halbusi, Hussam Al HD28 Management. Industrial Management The current study examines the impact of human resource management (HRM) practices for knowledge management (KM) on perceived business performances among Malay and Chinese firms in Malaysia. Data were collected through a face-to-face survey with 200 owners of firms, comprising 100 Malay entrepreneurs and 100 Chinese entrepreneurs, operating in the retail sector of Klang Valley, Malaysia. Data were analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Multi-Group Analysis (MGA). The results of PLSSEM revealed that HRM practices for KM have a direct and positive impact on the perceived financial performance, perceived non-financial performance, and perceived business growth of Malay and Chinese firms. However, non-significant impact of HRM practices for KM on perceived performance relative to competitors was found among Chinese firms. Results of MGA revealed significant differences between Malay and Chinese firms in relation to the impact of HRM practices for KM on perceived financial performance and perceived performance relative to competitors. Allied Business Academies 2020-01 Article PeerReviewed text en cc_by_nc_4 http://eprints.sunway.edu.my/1214/1/Tehseen%20HRM%20practices.pdf Tehseen, Shehnaz * and Khalid, Saddam and Rather, R. A. and Qureshi, Zuhaib Hassan and Halbusi, Hussam Al (2020) HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms. International Journal of Entrepreneurship, 24 (1). pp. 1-7. ISSN 1099 9264
spellingShingle HD28 Management. Industrial Management
Tehseen, Shehnaz *
Khalid, Saddam
Rather, R. A.
Qureshi, Zuhaib Hassan
Halbusi, Hussam Al
HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms
title HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms
title_full HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms
title_fullStr HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms
title_full_unstemmed HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms
title_short HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms
title_sort hrm practices for knowledge management and retail firms’ performances: a comparative study among malay and chinese firms
topic HD28 Management. Industrial Management
url http://eprints.sunway.edu.my/1214/
http://eprints.sunway.edu.my/1214/1/Tehseen%20HRM%20practices.pdf