Mobile Messenger rating, sharing and engagement in global social commerce

The use of the Short Message Service (SMS), available on mobile phones and other devices, for exchanging text messages is gradually diminishing. SMS has been replaced by Smart Phone Apps offering free messaging services; example include Whatsapp, Kakao, WeChat and Viber. The use of these platforms...

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Main Authors: Tan, Kiat Yao *, Teh, Phoey Lee *, Lee, Cheng Ean Catherine *
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.sunway.edu.my/1050/
http://eprints.sunway.edu.my/1050/1/Lee%20Cheng%20Ean%20Mobile%20Messenger%20Rating.pdf
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author Tan, Kiat Yao *
Teh, Phoey Lee *
Lee, Cheng Ean Catherine *
author_facet Tan, Kiat Yao *
Teh, Phoey Lee *
Lee, Cheng Ean Catherine *
author_sort Tan, Kiat Yao *
building SU Institutional Repository
collection Online Access
description The use of the Short Message Service (SMS), available on mobile phones and other devices, for exchanging text messages is gradually diminishing. SMS has been replaced by Smart Phone Apps offering free messaging services; example include Whatsapp, Kakao, WeChat and Viber. The use of these platforms is constantly evolving; they are now used for advertising, group chatting, the sharing of information, and e-commerce communication. This paper provides a review of the currently available Mobile Messenger Applications, comparing their abilities, function and features. In particular the paper focuses on the engaging of these Apps in Global Social Commerce. In addition, the engagement of users towards sharing, commenting and rating the products and services were also discussed.
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format Conference or Workshop Item
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institution Sunway University
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language English
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publishDate 2015
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spelling sunway-10502023-08-07T07:43:59Z http://eprints.sunway.edu.my/1050/ Mobile Messenger rating, sharing and engagement in global social commerce Tan, Kiat Yao * Teh, Phoey Lee * Lee, Cheng Ean Catherine * HF Commerce HM Sociology QA76 Computer software The use of the Short Message Service (SMS), available on mobile phones and other devices, for exchanging text messages is gradually diminishing. SMS has been replaced by Smart Phone Apps offering free messaging services; example include Whatsapp, Kakao, WeChat and Viber. The use of these platforms is constantly evolving; they are now used for advertising, group chatting, the sharing of information, and e-commerce communication. This paper provides a review of the currently available Mobile Messenger Applications, comparing their abilities, function and features. In particular the paper focuses on the engaging of these Apps in Global Social Commerce. In addition, the engagement of users towards sharing, commenting and rating the products and services were also discussed. 2015-11-12 Conference or Workshop Item PeerReviewed text en cc_by_nc_4 http://eprints.sunway.edu.my/1050/1/Lee%20Cheng%20Ean%20Mobile%20Messenger%20Rating.pdf Tan, Kiat Yao * and Teh, Phoey Lee * and Lee, Cheng Ean Catherine * (2015) Mobile Messenger rating, sharing and engagement in global social commerce. In: 2nd International Conference on Innovation and Sustainability (ICOIS 2015), 12-13 November 2015, Chiang Mai, Thailand.
spellingShingle HF Commerce
HM Sociology
QA76 Computer software
Tan, Kiat Yao *
Teh, Phoey Lee *
Lee, Cheng Ean Catherine *
Mobile Messenger rating, sharing and engagement in global social commerce
title Mobile Messenger rating, sharing and engagement in global social commerce
title_full Mobile Messenger rating, sharing and engagement in global social commerce
title_fullStr Mobile Messenger rating, sharing and engagement in global social commerce
title_full_unstemmed Mobile Messenger rating, sharing and engagement in global social commerce
title_short Mobile Messenger rating, sharing and engagement in global social commerce
title_sort mobile messenger rating, sharing and engagement in global social commerce
topic HF Commerce
HM Sociology
QA76 Computer software
url http://eprints.sunway.edu.my/1050/
http://eprints.sunway.edu.my/1050/1/Lee%20Cheng%20Ean%20Mobile%20Messenger%20Rating.pdf