An exploratory study of listening skills of professionals across different cultures
The significance of listening skills for the efficiency and effectiveness of individual and organizational success is starting to be recognized around the world. This study sought to explore the listening skills of working professionals from three countries – India, Malaysia and the United States of...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Zia World Press
2014
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| Online Access: | http://eprints.sunway.edu.my/1032/ http://eprints.sunway.edu.my/1032/1/Lee%20Cheng%20Ean%20Exploratory%20Study%20of%20Listening%20Skills%20World%20Review%20of%20Business%20Research_2014.pdf |
| _version_ | 1848801945320423424 |
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| author | Raina, Reeta Roebuck, D. B. Lee, Cheng Ean Catherine * |
| author_facet | Raina, Reeta Roebuck, D. B. Lee, Cheng Ean Catherine * |
| author_sort | Raina, Reeta |
| building | SU Institutional Repository |
| collection | Online Access |
| description | The significance of listening skills for the efficiency and effectiveness of individual and organizational success is starting to be recognized around the world. This study sought to explore the listening skills of working professionals from three countries – India, Malaysia and the United States of America (USA). A total of 633 completed surveys were received from working
individuals within the three countries. The results show the respondents from Malaysia have lower self-perceived listening competencies compared to India and USA. The study found no significant difference on listening skill due to age differences. However, respondents within the age group of 61 to 65 years old were found to be better listeners. |
| first_indexed | 2025-11-14T21:15:31Z |
| format | Article |
| id | sunway-1032 |
| institution | Sunway University |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:15:31Z |
| publishDate | 2014 |
| publisher | Zia World Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | sunway-10322023-08-07T07:45:34Z http://eprints.sunway.edu.my/1032/ An exploratory study of listening skills of professionals across different cultures Raina, Reeta Roebuck, D. B. Lee, Cheng Ean Catherine * HM Sociology The significance of listening skills for the efficiency and effectiveness of individual and organizational success is starting to be recognized around the world. This study sought to explore the listening skills of working professionals from three countries – India, Malaysia and the United States of America (USA). A total of 633 completed surveys were received from working individuals within the three countries. The results show the respondents from Malaysia have lower self-perceived listening competencies compared to India and USA. The study found no significant difference on listening skill due to age differences. However, respondents within the age group of 61 to 65 years old were found to be better listeners. Zia World Press 2014-10 Article PeerReviewed text en cc_by_nc_4 http://eprints.sunway.edu.my/1032/1/Lee%20Cheng%20Ean%20Exploratory%20Study%20of%20Listening%20Skills%20World%20Review%20of%20Business%20Research_2014.pdf Raina, Reeta and Roebuck, D. B. and Lee, Cheng Ean Catherine * (2014) An exploratory study of listening skills of professionals across different cultures. World Review of Business Research, 4 (3). pp. 1-13. ISSN 1839-1176 http://www.wrbrpapers.com/ |
| spellingShingle | HM Sociology Raina, Reeta Roebuck, D. B. Lee, Cheng Ean Catherine * An exploratory study of listening skills of professionals across different cultures |
| title | An exploratory study of listening skills of professionals
across different cultures |
| title_full | An exploratory study of listening skills of professionals
across different cultures |
| title_fullStr | An exploratory study of listening skills of professionals
across different cultures |
| title_full_unstemmed | An exploratory study of listening skills of professionals
across different cultures |
| title_short | An exploratory study of listening skills of professionals
across different cultures |
| title_sort | exploratory study of listening skills of professionals
across different cultures |
| topic | HM Sociology |
| url | http://eprints.sunway.edu.my/1032/ http://eprints.sunway.edu.my/1032/ http://eprints.sunway.edu.my/1032/1/Lee%20Cheng%20Ean%20Exploratory%20Study%20of%20Listening%20Skills%20World%20Review%20of%20Business%20Research_2014.pdf |