Measuring Service Quality of a Multi-Disciplinary Engineering Course

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Measuring Service Quality of a Multi-Disciplinary Engineering Course

A non-traditional engineering design course for undergraduates is introduced to simulate multi-disciplinary team setting in actual working environment. In the course, students of various engineering disciplines work in groups of six, to develop conceptual prototypes using fundamental engineering kno...

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Bibliographic Details
Main Authors:	Git, H. M., Sulaiman, S. A.
Format:	Conference or Workshop Item
Language:	English
Published:	2010
Subjects:	TA Engineering (General). Civil engineering (General)
Online Access:	http://scholars.utp.edu.my/id/eprint/2618/ http://scholars.utp.edu.my/id/eprint/2618/1/RCEE2010_SERVQUAL_Paper_ID_64.pdf

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