MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad

Abstract The growing number of toll highway companies has added a new dimension to the Malaysian corporate business landscape. To date, little consideration has been given to the study of management control in the organization of the highway concessionaires. This paper discusses the various forms...

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Main Author: Ghazali, Zulkipli
Format: Citation Index Journal
Language:English
English
Published: Intellectbase International Consortium 2010
Subjects:
Online Access:http://scholars.utp.edu.my/id/eprint/2571/
http://scholars.utp.edu.my/id/eprint/2571/1/Grand_Saga_-_JKHRM.doc
http://scholars.utp.edu.my/id/eprint/2571/2/Grand_Saga_-_JKHRM.pdf
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author Ghazali, Zulkipli
author_facet Ghazali, Zulkipli
author_sort Ghazali, Zulkipli
building UTP Institutional Repository
collection Online Access
description Abstract The growing number of toll highway companies has added a new dimension to the Malaysian corporate business landscape. To date, little consideration has been given to the study of management control in the organization of the highway concessionaires. This paper discusses the various forms of management control in the organization of a tolled highway concessionaire in the Klang Valley, Malaysia. Among others they include standardization of work, rule observation, personal participation in decision making, hierarchy of authority, input control, and output control. Data for the study was collected through questionnaire-aided sample survey. The findings of the study showed no evidence of a predominant form of control in the organization. It was revealed that participation in decision making is negatively related to standardization of work. On the contrary, hierarchy of authority positively influences the level of standardization of work. Keywords: centralization, formalization, highway concessionaire, management control, Malaysia
first_indexed 2025-11-13T07:27:42Z
format Citation Index Journal
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institution Universiti Teknologi Petronas
institution_category Local University
language English
English
last_indexed 2025-11-13T07:27:42Z
publishDate 2010
publisher Intellectbase International Consortium
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spelling oai:scholars.utp.edu.my:25712017-01-19T08:23:55Z http://scholars.utp.edu.my/id/eprint/2571/ MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad Ghazali, Zulkipli H Social Sciences (General) Abstract The growing number of toll highway companies has added a new dimension to the Malaysian corporate business landscape. To date, little consideration has been given to the study of management control in the organization of the highway concessionaires. This paper discusses the various forms of management control in the organization of a tolled highway concessionaire in the Klang Valley, Malaysia. Among others they include standardization of work, rule observation, personal participation in decision making, hierarchy of authority, input control, and output control. Data for the study was collected through questionnaire-aided sample survey. The findings of the study showed no evidence of a predominant form of control in the organization. It was revealed that participation in decision making is negatively related to standardization of work. On the contrary, hierarchy of authority positively influences the level of standardization of work. Keywords: centralization, formalization, highway concessionaire, management control, Malaysia Intellectbase International Consortium 2010-07 Citation Index Journal PeerReviewed application/msword en http://scholars.utp.edu.my/id/eprint/2571/1/Grand_Saga_-_JKHRM.doc application/pdf en http://scholars.utp.edu.my/id/eprint/2571/2/Grand_Saga_-_JKHRM.pdf Ghazali, Zulkipli (2010) MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad. [Citation Index Journal] http://www.ulrichsweb.com/ulrichsweb/Search/ViewSearchResults.asp?navPage=1&SortOrder=Asc&SortField=f_display_title&collection=SERIAL&QueryMode=Simple&ScoreThreshold=0&ResultCount=25&ResultTemplate=quickSearchResults.hts&QueryText=ti=%22JOURNAL+OF+KNOWLED
spellingShingle H Social Sciences (General)
Ghazali, Zulkipli
MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_full MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_fullStr MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_full_unstemmed MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_short MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_sort management control in a highway concessionaire company in malaysia:a case study of grand saga sendirian berhad
topic H Social Sciences (General)
url http://scholars.utp.edu.my/id/eprint/2571/
http://scholars.utp.edu.my/id/eprint/2571/
http://scholars.utp.edu.my/id/eprint/2571/1/Grand_Saga_-_JKHRM.doc
http://scholars.utp.edu.my/id/eprint/2571/2/Grand_Saga_-_JKHRM.pdf