MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
Abstract The growing number of toll highway companies has added a new dimension to the Malaysian corporate business landscape. To date, little consideration has been given to the study of management control in the organization of the highway concessionaires. This paper discusses the various forms...
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| Format: | Citation Index Journal |
| Language: | English English |
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Intellectbase International Consortium
2010
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| Subjects: | |
| Online Access: | http://scholars.utp.edu.my/id/eprint/2571/ http://scholars.utp.edu.my/id/eprint/2571/1/Grand_Saga_-_JKHRM.doc http://scholars.utp.edu.my/id/eprint/2571/2/Grand_Saga_-_JKHRM.pdf |
| _version_ | 1848659266566619136 |
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| author | Ghazali, Zulkipli |
| author_facet | Ghazali, Zulkipli |
| author_sort | Ghazali, Zulkipli |
| building | UTP Institutional Repository |
| collection | Online Access |
| description | Abstract
The growing number of toll highway companies has added a new dimension to the Malaysian corporate business landscape. To date, little consideration has been given to the study of management control in the organization of the highway concessionaires. This paper discusses the various forms of management control in the organization of a tolled highway concessionaire in the Klang Valley, Malaysia. Among others they include standardization of work, rule observation, personal participation in decision making, hierarchy of authority, input control, and output control. Data for the study was collected through questionnaire-aided sample survey. The findings of the study showed no evidence of a predominant form of control in the organization. It was revealed that participation in decision making is negatively related to standardization of work. On the contrary, hierarchy of authority positively influences the level of standardization of work.
Keywords: centralization, formalization, highway concessionaire, management control, Malaysia
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| first_indexed | 2025-11-13T07:27:42Z |
| format | Citation Index Journal |
| id | oai:scholars.utp.edu.my:2571 |
| institution | Universiti Teknologi Petronas |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-13T07:27:42Z |
| publishDate | 2010 |
| publisher | Intellectbase International Consortium |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:scholars.utp.edu.my:25712017-01-19T08:23:55Z http://scholars.utp.edu.my/id/eprint/2571/ MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad Ghazali, Zulkipli H Social Sciences (General) Abstract The growing number of toll highway companies has added a new dimension to the Malaysian corporate business landscape. To date, little consideration has been given to the study of management control in the organization of the highway concessionaires. This paper discusses the various forms of management control in the organization of a tolled highway concessionaire in the Klang Valley, Malaysia. Among others they include standardization of work, rule observation, personal participation in decision making, hierarchy of authority, input control, and output control. Data for the study was collected through questionnaire-aided sample survey. The findings of the study showed no evidence of a predominant form of control in the organization. It was revealed that participation in decision making is negatively related to standardization of work. On the contrary, hierarchy of authority positively influences the level of standardization of work. Keywords: centralization, formalization, highway concessionaire, management control, Malaysia Intellectbase International Consortium 2010-07 Citation Index Journal PeerReviewed application/msword en http://scholars.utp.edu.my/id/eprint/2571/1/Grand_Saga_-_JKHRM.doc application/pdf en http://scholars.utp.edu.my/id/eprint/2571/2/Grand_Saga_-_JKHRM.pdf Ghazali, Zulkipli (2010) MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad. [Citation Index Journal] http://www.ulrichsweb.com/ulrichsweb/Search/ViewSearchResults.asp?navPage=1&SortOrder=Asc&SortField=f_display_title&collection=SERIAL&QueryMode=Simple&ScoreThreshold=0&ResultCount=25&ResultTemplate=quickSearchResults.hts&QueryText=ti=%22JOURNAL+OF+KNOWLED |
| spellingShingle | H Social Sciences (General) Ghazali, Zulkipli MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad |
| title | MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
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| title_full | MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
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| title_fullStr | MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
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| title_full_unstemmed | MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
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| title_short | MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
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| title_sort | management control in a highway concessionaire company in malaysia:a case study of grand saga sendirian berhad |
| topic | H Social Sciences (General) |
| url | http://scholars.utp.edu.my/id/eprint/2571/ http://scholars.utp.edu.my/id/eprint/2571/ http://scholars.utp.edu.my/id/eprint/2571/1/Grand_Saga_-_JKHRM.doc http://scholars.utp.edu.my/id/eprint/2571/2/Grand_Saga_-_JKHRM.pdf |