Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework

Today's global business environment, characterised by unprecedented competitive pressures and sophisticated customers that demand speedy solutions, creates a large set of potential suppliers to evaluate and select from. The business landscape is currently witnessing widespread migration of serv...

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Main Authors: P.D.D., Dominic, A.K., Mahmood, V., Murugesh, P., Sridevi
Format: Citation Index Journal
Language:English
Published: 2008
Subjects:
Online Access:http://scholars.utp.edu.my/id/eprint/179/
http://scholars.utp.edu.my/id/eprint/179/1/paper.pdf
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author P.D.D., Dominic
A.K., Mahmood
V., Murugesh
P., Sridevi
author_facet P.D.D., Dominic
A.K., Mahmood
V., Murugesh
P., Sridevi
author_sort P.D.D., Dominic
building UTP Institutional Repository
collection Online Access
description Today's global business environment, characterised by unprecedented competitive pressures and sophisticated customers that demand speedy solutions, creates a large set of potential suppliers to evaluate and select from. The business landscape is currently witnessing widespread migration of services and functions from developed nations like the USA to destinations like India, China, the Philippines, Malaysia, Singapore, Hungary, Poland, New Zealand and other countries. Several factors influence the outsourcers to offshore effectively and efficiently. This paper presents a structured framework with subjective and objective factors for guiding the outsourcers in making the decision on the proper outsourcing location. Based on this, a Decision Support System (DSS) framework was developed to provide a way for outsourcers and practitioners to have a more comprehensive approach to the outsourcing location decision. The process illustrates the way the system aids management in the offshore outsourcing decision through knowledge support. © 2008, Inderscience Publishers.
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institution Universiti Teknologi Petronas
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spelling oai:scholars.utp.edu.my:1792017-01-19T08:26:41Z http://scholars.utp.edu.my/id/eprint/179/ Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework P.D.D., Dominic A.K., Mahmood V., Murugesh P., Sridevi Q Science (General) QA75 Electronic computers. Computer science Today's global business environment, characterised by unprecedented competitive pressures and sophisticated customers that demand speedy solutions, creates a large set of potential suppliers to evaluate and select from. The business landscape is currently witnessing widespread migration of services and functions from developed nations like the USA to destinations like India, China, the Philippines, Malaysia, Singapore, Hungary, Poland, New Zealand and other countries. Several factors influence the outsourcers to offshore effectively and efficiently. This paper presents a structured framework with subjective and objective factors for guiding the outsourcers in making the decision on the proper outsourcing location. Based on this, a Decision Support System (DSS) framework was developed to provide a way for outsourcers and practitioners to have a more comprehensive approach to the outsourcing location decision. The process illustrates the way the system aids management in the offshore outsourcing decision through knowledge support. © 2008, Inderscience Publishers. 2008 Citation Index Journal NonPeerReviewed application/pdf en http://scholars.utp.edu.my/id/eprint/179/1/paper.pdf P.D.D., Dominic and A.K., Mahmood and V., Murugesh and P., Sridevi (2008) Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework. [Citation Index Journal] http://www.scopus.com/inward/record.url?eid=2-s2.0-44949159751&partnerID=40&md5=7349f23c5e16c1534193b744c682a001 10.1504/IJBIS.2008.018595 10.1504/IJBIS.2008.018595 10.1504/IJBIS.2008.018595
spellingShingle Q Science (General)
QA75 Electronic computers. Computer science
P.D.D., Dominic
A.K., Mahmood
V., Murugesh
P., Sridevi
Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework
title Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework
title_full Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework
title_fullStr Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework
title_full_unstemmed Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework
title_short Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework
title_sort multiattribute analysis of the offshore outsourcing location decision using a decision support system framework
topic Q Science (General)
QA75 Electronic computers. Computer science
url http://scholars.utp.edu.my/id/eprint/179/
http://scholars.utp.edu.my/id/eprint/179/
http://scholars.utp.edu.my/id/eprint/179/
http://scholars.utp.edu.my/id/eprint/179/1/paper.pdf