A decision support system for performance appraisal

Intense competition is forcing companies to develop innovative strategies to capture customer needs and improve customer satisfaction in the external business environment Performance appraisal and employee satisfaction is high on the agenda of many companies around the world and with the growing num...

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Main Authors: P.D.D., Dominic, K.N., Goh, I.A., Aziz
Format: Conference or Workshop Item
Language:English
Published: 2008
Subjects:
Online Access:http://scholars.utp.edu.my/id/eprint/163/
http://scholars.utp.edu.my/id/eprint/163/1/paper.pdf
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author P.D.D., Dominic
K.N., Goh
I.A., Aziz
author_facet P.D.D., Dominic
K.N., Goh
I.A., Aziz
author_sort P.D.D., Dominic
building UTP Institutional Repository
collection Online Access
description Intense competition is forcing companies to develop innovative strategies to capture customer needs and improve customer satisfaction in the external business environment Performance appraisal and employee satisfaction is high on the agenda of many companies around the world and with the growing number of improvement models now available. Employee care has to be taken to adopt an approach that will yield the modest attractive return on investment in an internal business environment. Employee performance appraisal is a subject of great interest in most organizations. This is because performance appraisal decisions have effects and consequences on workers' compensation and recognition. To deal with this performance appraisal business process, the authors proposed a Decision Support System (DSS) which consists of a mathematical model to evaluate the performance appraisal for individual and for departments in an organization. The findings of this paper provide important direction for the development of employee relation in an organization. © 2008 IEEE.
first_indexed 2025-11-13T07:22:18Z
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institution Universiti Teknologi Petronas
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language English
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spelling oai:scholars.utp.edu.my:1632017-01-19T08:26:41Z http://scholars.utp.edu.my/id/eprint/163/ A decision support system for performance appraisal P.D.D., Dominic K.N., Goh I.A., Aziz Q Science (General) QA75 Electronic computers. Computer science Intense competition is forcing companies to develop innovative strategies to capture customer needs and improve customer satisfaction in the external business environment Performance appraisal and employee satisfaction is high on the agenda of many companies around the world and with the growing number of improvement models now available. Employee care has to be taken to adopt an approach that will yield the modest attractive return on investment in an internal business environment. Employee performance appraisal is a subject of great interest in most organizations. This is because performance appraisal decisions have effects and consequences on workers' compensation and recognition. To deal with this performance appraisal business process, the authors proposed a Decision Support System (DSS) which consists of a mathematical model to evaluate the performance appraisal for individual and for departments in an organization. The findings of this paper provide important direction for the development of employee relation in an organization. © 2008 IEEE. 2008 Conference or Workshop Item NonPeerReviewed application/pdf en http://scholars.utp.edu.my/id/eprint/163/1/paper.pdf P.D.D., Dominic and K.N., Goh and I.A., Aziz (2008) A decision support system for performance appraisal. In: International Conference on Information Technology: New Generations, ITNG 2008, 7 April 2008 through 9 April 2008, Las Vegas, NV. http://www.scopus.com/inward/record.url?eid=2-s2.0-44049097118&partnerID=40&md5=20a766292b943e68271fff57226c007d
spellingShingle Q Science (General)
QA75 Electronic computers. Computer science
P.D.D., Dominic
K.N., Goh
I.A., Aziz
A decision support system for performance appraisal
title A decision support system for performance appraisal
title_full A decision support system for performance appraisal
title_fullStr A decision support system for performance appraisal
title_full_unstemmed A decision support system for performance appraisal
title_short A decision support system for performance appraisal
title_sort decision support system for performance appraisal
topic Q Science (General)
QA75 Electronic computers. Computer science
url http://scholars.utp.edu.my/id/eprint/163/
http://scholars.utp.edu.my/id/eprint/163/
http://scholars.utp.edu.my/id/eprint/163/1/paper.pdf