The effect of echo delay on voice quality in VoIP network

VoIP (Voice over IP) is a transmission technology that allows telephone calls to be made over an IP-based network. A VoIP system may require sampling, quantizing, coding, compression, packetization, and jitter removal to transmit voice signals. The delays introduced by these processes may result in...

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Main Authors: A.M., Said, H., Hasbullah, K., Nisar
Format: Conference or Workshop Item
Language:English
Published: 2009
Subjects:
Online Access:http://scholars.utp.edu.my/id/eprint/160/
http://scholars.utp.edu.my/id/eprint/160/1/paper.pdf
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author A.M., Said
H., Hasbullah
K., Nisar
author_facet A.M., Said
H., Hasbullah
K., Nisar
author_sort A.M., Said
building UTP Institutional Repository
collection Online Access
description VoIP (Voice over IP) is a transmission technology that allows telephone calls to be made over an IP-based network. A VoIP system may require sampling, quantizing, coding, compression, packetization, and jitter removal to transmit voice signals. The delays introduced by these processes may result in a delay long enough to make the system susceptible to echo problem. Impedance mismatches in analog circuitry and acoustic coupling of the transmit and receive signals at the receiving end is another source of echo. Echo has a direct impact on voice quality, which may determine a user's retention to the VoIP system. Echo cancellation is normally used to remove the echoes, but the removal procedure has itself added another delay value. However, echo not only appeared in long-haul calls but also in short-distance calls of the VoIP system. The objective of this paper is to observe users' retention based on end-to-end delay the users experienced, which is a form of subjective measure on the obtained voice quality. The result can then be used as an input to an objective measure of voice quality of R-Factor. Experimental set up of CRT 3.0, CISCO 3700-series router and analog telephony system were used to investigate the effects. The result confirmed that an end-to-end delay of more than 150 ms would greatly affect the VoIP's voice quality, and thus a user's retention.
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spelling oai:scholars.utp.edu.my:1602017-01-19T08:25:31Z http://scholars.utp.edu.my/id/eprint/160/ The effect of echo delay on voice quality in VoIP network A.M., Said H., Hasbullah K., Nisar Q Science (General) QA75 Electronic computers. Computer science VoIP (Voice over IP) is a transmission technology that allows telephone calls to be made over an IP-based network. A VoIP system may require sampling, quantizing, coding, compression, packetization, and jitter removal to transmit voice signals. The delays introduced by these processes may result in a delay long enough to make the system susceptible to echo problem. Impedance mismatches in analog circuitry and acoustic coupling of the transmit and receive signals at the receiving end is another source of echo. Echo has a direct impact on voice quality, which may determine a user's retention to the VoIP system. Echo cancellation is normally used to remove the echoes, but the removal procedure has itself added another delay value. However, echo not only appeared in long-haul calls but also in short-distance calls of the VoIP system. The objective of this paper is to observe users' retention based on end-to-end delay the users experienced, which is a form of subjective measure on the obtained voice quality. The result can then be used as an input to an objective measure of voice quality of R-Factor. Experimental set up of CRT 3.0, CISCO 3700-series router and analog telephony system were used to investigate the effects. The result confirmed that an end-to-end delay of more than 150 ms would greatly affect the VoIP's voice quality, and thus a user's retention. 2009 Conference or Workshop Item NonPeerReviewed application/pdf en http://scholars.utp.edu.my/id/eprint/160/1/paper.pdf A.M., Said and H., Hasbullah and K., Nisar (2009) The effect of echo delay on voice quality in VoIP network. In: IASTED International Conference on Advances in Computer Science and Engineering, ACSE 2009, 16 March 2009 through 18 March 2009, Phuket. http://www.scopus.com/inward/record.url?eid=2-s2.0-74549208010&partnerID=40&md5=4a3df2935ba3d98901355d365188beb1
spellingShingle Q Science (General)
QA75 Electronic computers. Computer science
A.M., Said
H., Hasbullah
K., Nisar
The effect of echo delay on voice quality in VoIP network
title The effect of echo delay on voice quality in VoIP network
title_full The effect of echo delay on voice quality in VoIP network
title_fullStr The effect of echo delay on voice quality in VoIP network
title_full_unstemmed The effect of echo delay on voice quality in VoIP network
title_short The effect of echo delay on voice quality in VoIP network
title_sort effect of echo delay on voice quality in voip network
topic Q Science (General)
QA75 Electronic computers. Computer science
url http://scholars.utp.edu.my/id/eprint/160/
http://scholars.utp.edu.my/id/eprint/160/
http://scholars.utp.edu.my/id/eprint/160/1/paper.pdf