Evaluating the services of Malaysian hotels from the leisure traveler's perspectives

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Evaluating the services of Malaysian hotels from the leisure traveler's perspectives

This study evaluated the expectation, perception and satisfaction level of leisure travelers towards hotel attributes and services quality in Malaysia. It specifically tried to delineate basic dimensions of local leisure travelers towards hotel attributes and subsequently evaluate their satisfactio...

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Bibliographic Details
Main Authors:	Mhd Suhaimi Ahmad, Ahmad Azmi M.Ariffin, Azhar Ahmad
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2008
Online Access:	http://journalarticle.ukm.my/8080/ http://journalarticle.ukm.my/8080/1/848-1619-1-SM.pdf

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