The antecedents of loyalty patronage behaviour

This, study tests the model of loyalty patronage behaviour which involves lifestyles, shopping orientations, past purchase experiences, and alternately customers store image and store image congruity. The results of this study supported the proposed model, while suggesting the inclusion of the infl...

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Main Authors: Osman M. Zain, Muayyad Jabri
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 1996
Online Access:http://journalarticle.ukm.my/7973/
http://journalarticle.ukm.my/7973/1/809-1544-1-SM.pdf
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author Osman M. Zain,
Muayyad Jabri,
author_facet Osman M. Zain,
Muayyad Jabri,
author_sort Osman M. Zain,
building UKM Institutional Repository
collection Online Access
description This, study tests the model of loyalty patronage behaviour which involves lifestyles, shopping orientations, past purchase experiences, and alternately customers store image and store image congruity. The results of this study supported the proposed model, while suggesting the inclusion of the influence of lifestyles on past purchase experiences. It also concludes that it is sufficient for future research on loyalty palronage to use either customers store image or store image congruity.
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institution Universiti Kebangasaan Malaysia
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publishDate 1996
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spelling oai:generic.eprints.org:79732016-12-14T06:45:48Z http://journalarticle.ukm.my/7973/ The antecedents of loyalty patronage behaviour Osman M. Zain, Muayyad Jabri, This, study tests the model of loyalty patronage behaviour which involves lifestyles, shopping orientations, past purchase experiences, and alternately customers store image and store image congruity. The results of this study supported the proposed model, while suggesting the inclusion of the influence of lifestyles on past purchase experiences. It also concludes that it is sufficient for future research on loyalty palronage to use either customers store image or store image congruity. Penerbit Universiti Kebangsaan Malaysia 1996 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/7973/1/809-1544-1-SM.pdf Osman M. Zain, and Muayyad Jabri, (1996) The antecedents of loyalty patronage behaviour. Jurnal Pengurusan, 15 . pp. 63-90. ISSN 0127-2713 http://ejournals.ukm.my/pengurusan/issue/view/374
spellingShingle Osman M. Zain,
Muayyad Jabri,
The antecedents of loyalty patronage behaviour
title The antecedents of loyalty patronage behaviour
title_full The antecedents of loyalty patronage behaviour
title_fullStr The antecedents of loyalty patronage behaviour
title_full_unstemmed The antecedents of loyalty patronage behaviour
title_short The antecedents of loyalty patronage behaviour
title_sort antecedents of loyalty patronage behaviour
url http://journalarticle.ukm.my/7973/
http://journalarticle.ukm.my/7973/
http://journalarticle.ukm.my/7973/1/809-1544-1-SM.pdf