An analysis of hedging devices in complaint business letters

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An analysis of hedging devices in complaint business letters

Hedging devices are important tools and have been used widely in academic and scientific writing, but their usefulness in business writing has seldom been explored. In a business setting, very few studies have been carried out on hedging in business letters. Some scholars have indicated that the use...

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Bibliographic Details
Main Authors:	Hooi, Chee Mei, Munir Shuib
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2014
Online Access:	http://journalarticle.ukm.my/7769/ http://journalarticle.ukm.my/7769/1/7105-18838-1-PB.pdf

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