Quality of public health services received by immigrant labours: a case study in Klang Valley
Quality is the most important element in the process of production or services produced by organization to its customers. Quality of service refers to the measure of how a service is delivered matches customer expectations. The study aims to examine the quality of public health services received...
| Main Authors: | Normah Awang, Noh, Haris Abdul Wahab, Siti Hajar Abu Bakar Ah |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
penerbit ukm
2014
|
| Subjects: | |
| Online Access: | http://journalarticle.ukm.my/7483/ http://journalarticle.ukm.my/7483/1/Kualiti_Perkhidmatan_Kesihatan_Awam_yang_Diterima.pdf |
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