Information technology (IT) knowledge and skills of accounting graduates:does an expectation gap exist?

The present research explores the expectation gap in information technology (IT) skills development in an accounting degree course using grounded theory methodology. Data were collected using multiple qualitative approaches, including interviews; focus groups; observations; and document reviews, foc...

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Main Authors: Rosmila Senik, Broad, Martin, Norazila Mat, Suhaida Abdul Kadir
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2013
Online Access:http://journalarticle.ukm.my/6973/
http://journalarticle.ukm.my/6973/1/4615-10797-1-SM.pdf
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author Rosmila Senik,
Broad, Martin
Norazila Mat,
Suhaida Abdul Kadir,
author_facet Rosmila Senik,
Broad, Martin
Norazila Mat,
Suhaida Abdul Kadir,
author_sort Rosmila Senik,
building UKM Institutional Repository
collection Online Access
description The present research explores the expectation gap in information technology (IT) skills development in an accounting degree course using grounded theory methodology. Data were collected using multiple qualitative approaches, including interviews; focus groups; observations; and document reviews, focusing on respondents at one traditional university in the UK and involving respondents from one of the big four accounting firms operating in the UK. The findings indicate that some of the required understanding and skills relating to accounting, tax and auditing software is lacking, suggesting an expectation gap. Different opinions concerning who should assume the responsibility for the development of the IT skills of the graduates; the understanding concerning the nature of IT skills; unclear expectations; and a lack of communication among stakeholders in accounting education are the factors perceived to cause the existence of such a gap. The findings also reveal that educators, as major players in the education process, should initiate a platform to promote communication among all stakeholders in educations, including potential employers and students, so that skills needs and expectations can be clearly identified and communicated, thus bridging the gap.
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spelling oai:generic.eprints.org:69732016-12-14T06:42:44Z http://journalarticle.ukm.my/6973/ Information technology (IT) knowledge and skills of accounting graduates:does an expectation gap exist? Rosmila Senik, Broad, Martin Norazila Mat, Suhaida Abdul Kadir, The present research explores the expectation gap in information technology (IT) skills development in an accounting degree course using grounded theory methodology. Data were collected using multiple qualitative approaches, including interviews; focus groups; observations; and document reviews, focusing on respondents at one traditional university in the UK and involving respondents from one of the big four accounting firms operating in the UK. The findings indicate that some of the required understanding and skills relating to accounting, tax and auditing software is lacking, suggesting an expectation gap. Different opinions concerning who should assume the responsibility for the development of the IT skills of the graduates; the understanding concerning the nature of IT skills; unclear expectations; and a lack of communication among stakeholders in accounting education are the factors perceived to cause the existence of such a gap. The findings also reveal that educators, as major players in the education process, should initiate a platform to promote communication among all stakeholders in educations, including potential employers and students, so that skills needs and expectations can be clearly identified and communicated, thus bridging the gap. Penerbit Universiti Kebangsaan Malaysia 2013 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/6973/1/4615-10797-1-SM.pdf Rosmila Senik, and Broad, Martin and Norazila Mat, and Suhaida Abdul Kadir, (2013) Information technology (IT) knowledge and skills of accounting graduates:does an expectation gap exist? Jurnal Pengurusan, 38 . pp. 87-100. ISSN 0127-2713 http://ejournal.ukm.my/pengurusan/index
spellingShingle Rosmila Senik,
Broad, Martin
Norazila Mat,
Suhaida Abdul Kadir,
Information technology (IT) knowledge and skills of accounting graduates:does an expectation gap exist?
title Information technology (IT) knowledge and skills of accounting graduates:does an expectation gap exist?
title_full Information technology (IT) knowledge and skills of accounting graduates:does an expectation gap exist?
title_fullStr Information technology (IT) knowledge and skills of accounting graduates:does an expectation gap exist?
title_full_unstemmed Information technology (IT) knowledge and skills of accounting graduates:does an expectation gap exist?
title_short Information technology (IT) knowledge and skills of accounting graduates:does an expectation gap exist?
title_sort information technology (it) knowledge and skills of accounting graduates:does an expectation gap exist?
url http://journalarticle.ukm.my/6973/
http://journalarticle.ukm.my/6973/
http://journalarticle.ukm.my/6973/1/4615-10797-1-SM.pdf