Value-based total performance excellence measurement: an overview of agenda and transformation

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Value-based total performance excellence measurement: an overview of agenda and transformation

The process of performance measurement has undergone a revolution from measuring things outward to measuring things that are not apparent. In other words, the overall performance of non-financial nature has also been given a serious attention. Integration of the use of both elements of performance i...

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Bibliographic Details
Main Authors:	Mokhtar Abdullah, Mohd Rashid Ab Hamid, Zainol Mustafa, Nur Riza Mohd Suradi, Fazli Idris, Choong-Yeun Liong, Wan Rosmanira Ismail, Faridatulazna A. Shahabuddin
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2011
Online Access:	http://journalarticle.ukm.my/2891/ http://journalarticle.ukm.my/2891/1/jqma-7-1-06-mokhtar.pdf

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