An empirical study of auditors’ efforts, audit technology and impact on tax auditors’ performance
The tax auditors’ performance is crucial in determining the success of tax audit implementations conducted by tax administrators. This study explores how auditors’ efforts and audit technology influence tax auditors’ performance in the Malaysian context. The objective is to examine the influence...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2024
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| Online Access: | http://journalarticle.ukm.my/25194/ http://journalarticle.ukm.my/25194/1/Pengurusan_72_7.pdf |
| Summary: | The tax auditors’ performance is crucial in determining the success of tax audit implementations conducted by
tax administrators. This study explores how auditors’ efforts and audit technology influence tax auditors’
performance in the Malaysian context. The objective is to examine the influence of internal factors, such as
auditors’ effort and external factors, such as audit technology, on tax auditors’ performance based on the
attribution theory. Based on a quantitative approach, this research utilized survey questionnaires distributed to
tax auditors ranked in executive level and above, with at least one year of tax audit experience from the Inland
Revenue Board of Malaysia and the Royal Malaysian Customs Department, which handle direct and indirect
taxes. The Structural Equation Modelling (SEM) was utilized for data analysis, revealing a significant and positive
correlation between auditors’ efforts, audit technology and tax auditors’ performance. This study provides
valuable insights for policymakers by identifying key factors that influence audit effectiveness and the
performance of tax auditors. These findings can inform the development of targeted policies aimed at enhancing
tax compliance and strengthening regulatory frameworks. Ultimately, this research serves as a vital resource for
both practitioners and scholars interested in understanding and improving the effectiveness of tax audits within
an evolving economic landscape. |
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