Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator
Contextual ambidexterity and digital platform capability can help SMEs achieve long-term success. However, achieving a balance between exploration and exploitation of contextual ambidexterity for integrating and reconfiguring organisations using digital platform capability is challenging to SMEs...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2024
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| Online Access: | http://journalarticle.ukm.my/24749/ http://journalarticle.ukm.my/24749/1/Pengurusan_71_5.pdf |
| _version_ | 1848816177233526784 |
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| author | Mohamad Rohieszan Ramdan, Nor Liza Abdullah, Nurul Ashykin Abd Aziz, Nursyazwani Mohd Fuzi, Sharon Yong Yee Ong, Nur Yuhainis Ab. Wahab, |
| author_facet | Mohamad Rohieszan Ramdan, Nor Liza Abdullah, Nurul Ashykin Abd Aziz, Nursyazwani Mohd Fuzi, Sharon Yong Yee Ong, Nur Yuhainis Ab. Wahab, |
| author_sort | Mohamad Rohieszan Ramdan, |
| building | UKM Institutional Repository |
| collection | Online Access |
| description | Contextual ambidexterity and digital platform capability can help SMEs achieve long-term success. However,
achieving a balance between exploration and exploitation of contextual ambidexterity for integrating and
reconfiguring organisations using digital platform capability is challenging to SMEs. The inherent disadvantage
of size and lack of resources plaguing SMEs limits their market competitiveness. In this digital age, it is pertinent
for SMEs to focus on capabilities development, especially capabilities that can leverage digital infrastructure to
compensate for resource deficiencies. To address this issue, this study examines the implications of contextual
ambidexterity and digital platform capability on SMEs performance, and the role of absorptive capacity as a
moderator. Using a quantitative method, 157 responses from Malaysian SME managers were analysed using
PROCESS Macro. The results show that both contextual ambidexterity and digital platform capability have
positive relationships with SME performance, while absorptive capacity positively moderates the relationship
between contextual ambidexterity and digital platform capability, enhancing SMEs performance. Overall, this
study contributes to the current literature by highlighting contextual ambidexterity and digital platform
capabilities as critical dynamic capabilities for SMEs. The findings demonstrate that organisational learning
elements represented by absorptive capacity could strengthen the interplay of dynamic capabilities to achieve the
competitive advantage. This study can also help SME managers in developing countries to develop strategic
actions to achieve superior performance through continuous and sustainable learning, as well as provide some
suggestions for future research. |
| first_indexed | 2025-11-15T01:01:43Z |
| format | Article |
| id | oai:generic.eprints.org:24749 |
| institution | Universiti Kebangasaan Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T01:01:43Z |
| publishDate | 2024 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:generic.eprints.org:247492025-01-23T07:18:17Z http://journalarticle.ukm.my/24749/ Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator Mohamad Rohieszan Ramdan, Nor Liza Abdullah, Nurul Ashykin Abd Aziz, Nursyazwani Mohd Fuzi, Sharon Yong Yee Ong, Nur Yuhainis Ab. Wahab, Contextual ambidexterity and digital platform capability can help SMEs achieve long-term success. However, achieving a balance between exploration and exploitation of contextual ambidexterity for integrating and reconfiguring organisations using digital platform capability is challenging to SMEs. The inherent disadvantage of size and lack of resources plaguing SMEs limits their market competitiveness. In this digital age, it is pertinent for SMEs to focus on capabilities development, especially capabilities that can leverage digital infrastructure to compensate for resource deficiencies. To address this issue, this study examines the implications of contextual ambidexterity and digital platform capability on SMEs performance, and the role of absorptive capacity as a moderator. Using a quantitative method, 157 responses from Malaysian SME managers were analysed using PROCESS Macro. The results show that both contextual ambidexterity and digital platform capability have positive relationships with SME performance, while absorptive capacity positively moderates the relationship between contextual ambidexterity and digital platform capability, enhancing SMEs performance. Overall, this study contributes to the current literature by highlighting contextual ambidexterity and digital platform capabilities as critical dynamic capabilities for SMEs. The findings demonstrate that organisational learning elements represented by absorptive capacity could strengthen the interplay of dynamic capabilities to achieve the competitive advantage. This study can also help SME managers in developing countries to develop strategic actions to achieve superior performance through continuous and sustainable learning, as well as provide some suggestions for future research. Penerbit Universiti Kebangsaan Malaysia 2024 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/24749/1/Pengurusan_71_5.pdf Mohamad Rohieszan Ramdan, and Nor Liza Abdullah, and Nurul Ashykin Abd Aziz, and Nursyazwani Mohd Fuzi, and Sharon Yong Yee Ong, and Nur Yuhainis Ab. Wahab, (2024) Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator. Jurnal Pengurusan, 71 . pp. 1-17. ISSN 0127-2713 https://www.ukm.my/jurnalpengurusan/volume-main/vol71/ |
| spellingShingle | Mohamad Rohieszan Ramdan, Nor Liza Abdullah, Nurul Ashykin Abd Aziz, Nursyazwani Mohd Fuzi, Sharon Yong Yee Ong, Nur Yuhainis Ab. Wahab, Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator |
| title | Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator |
| title_full | Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator |
| title_fullStr | Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator |
| title_full_unstemmed | Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator |
| title_short | Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator |
| title_sort | implications of contextual ambidexterity and digital platform capability on sme performance :the role of absorptive capacity as a moderator |
| url | http://journalarticle.ukm.my/24749/ http://journalarticle.ukm.my/24749/ http://journalarticle.ukm.my/24749/1/Pengurusan_71_5.pdf |