Communication in the workplace: request mitigations in Instant Messaging (IM) among native Malay speakers

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Communication in the workplace: request mitigations in Instant Messaging (IM) among native Malay speakers

In workplace communication, being polite and clear is essential. However, achieving both simultaneously can be challenging, particularly when dealing with face-threatening acts like making requests. Requests can infringe on someone’s freedom of action, potentially leading to face threats, nece...

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Bibliographic Details
Main Authors:	Petani Mohd Noor, Marlyna Maros, Kesumawati Abu Bakar, Normalis Amzah
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2024
Online Access:	http://journalarticle.ukm.my/24636/ http://journalarticle.ukm.my/24636/1/Gema%20Online_24_3_6.pdf

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