The Future of business process management: robotic process automation

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The Future of business process management: robotic process automation

With increasing globalisation, organisations are confronted with intensifying market competition. Consequently, organisations continually implement novel technologies to address the challenges posed by market competition. In business process management (BPM), robotic process automation (RPA) is rega...

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Bibliographic Details
Main Authors:	Liao, Han, Dalbir Singh, Ma, Jiqiao, Hu, Xuting
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2024
Online Access:	http://journalarticle.ukm.my/23996/ http://journalarticle.ukm.my/23996/1/93%20-%20104.pdf

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