Polarised discourse of complaint management: ideological construction of the GST in Malaysian online news articles

Polarised discourse of complaint management: ideological construction of the GST in Malaysian online news articles

The introduction of the Goods and Services Tax (GST) in Malaysia signals a significant achievement in the reform of the country’s tax system. An important feature of the tax implementation is the provision of a complaint management mechanism in defusing potentially explosive issues. In response to t...

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Bibliographic Details
Main Authors: Ong, Cheng Teik, Hajar Abdul Rahim, Kumaran Rajandran
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2023
Online Access:http://journalarticle.ukm.my/22684/
http://journalarticle.ukm.my/22684/1/Gema_23_3_12.pdf

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