APA (7th ed.) Citation

Ong, C. T., Hajar Abdul Rahim, & Kumaran Rajandran. (2023). Polarised discourse of complaint management: Ideological construction of the GST in Malaysian online news articles. Penerbit Universiti Kebangsaan Malaysia.

Chicago Style (17th ed.) Citation

Ong, Cheng Teik, Hajar Abdul Rahim, and Kumaran Rajandran. Polarised Discourse of Complaint Management: Ideological Construction of the GST in Malaysian Online News Articles. Penerbit Universiti Kebangsaan Malaysia, 2023.

MLA (9th ed.) Citation

Ong, Cheng Teik, et al. Polarised Discourse of Complaint Management: Ideological Construction of the GST in Malaysian Online News Articles. Penerbit Universiti Kebangsaan Malaysia, 2023.

Warning: These citations may not always be 100% accurate.