Rhetorical structure and politeness strategies in complaint letters used by international students in a Thai ELF context

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Rhetorical structure and politeness strategies in complaint letters used by international students in a Thai ELF context

Making a complaint in any language is not an easy task. The complainer might run the risk of impairing the relationship between him/her and the hearer. In Thailand, international students use English as a medium of communication among one another and with local people. This English as a lingua franc...

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Bibliographic Details
Main Authors:	Nham, Ngoc Thi, Xirui Cai, Anchalee Wannaruk
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2022
Online Access:	http://journalarticle.ukm.my/21274/ http://journalarticle.ukm.my/21274/1/TE%205.pdf

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