A study on customer satisfaction towards Pos Malaysia service during pandemic Covid-19
University students were among those who had to study at home using online platforms, and they were strong Internet users during the recent COVID-19 pandemic. Furthermore, since COVID-19, the usage of the Internet and online transactions has become crucial. Hence, there is no doubt that the number o...
| Main Authors: | Yuhanis Mohamed Noor, Afifah Hanim Md Pazil, Nurul Huda Hazizan |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2022
|
| Online Access: | http://journalarticle.ukm.my/21232/ http://journalarticle.ukm.my/21232/1/pp_11.pdf |
Similar Items
Service quality and customer satisfaction on courier services during Covid-19 Pandemic
by: Noraina Mazuin, Sapuan, et al.
Published: (2021)
by: Noraina Mazuin, Sapuan, et al.
Published: (2021)
Customer satisfaction towards the services provided by POS Malaysia Berhad / Norazilla Abd Aziz
by: Abd Aziz, Norazilla
Published: (2010)
by: Abd Aziz, Norazilla
Published: (2010)
An Impact Of Service Quality Towards Customer Satisfaction In Pos Malaysia: The Mediating Role Of Self-Service Technologies
by: Tan, Siew Fang
Published: (2014)
by: Tan, Siew Fang
Published: (2014)
Students’ satisfaction and intention to continue online learning during the Covid-19 pandemic
by: Siti Ngayesah Ab Hamid,, et al.
Published: (2022)
by: Siti Ngayesah Ab Hamid,, et al.
Published: (2022)
The challenges of volunteering during the COVID-19 pandemic
by: Luksyte, A., et al.
Published: (2021)
by: Luksyte, A., et al.
Published: (2021)
Consumer behavior during the pandemic Covid 19
by: Chu, Yi Ching, et al.
Published: (2022)
by: Chu, Yi Ching, et al.
Published: (2022)
Healthcare Service Quality Gaps During Covid-19 Pandemic: Secondary Analysis From Patient Satisfaction Surveys
by: Sharon Linus Lojikip,
Published: (2022)
by: Sharon Linus Lojikip,
Published: (2022)
Airline crisis: communication effects on customer engagement during the Covid-19 pandemic 2020
by: Panda, Bhagyashree
Published: (2021)
by: Panda, Bhagyashree
Published: (2021)
Work-life balance and job satisfaction of Chinese nurses during the COVID-19 pandemic
by: PENG, Lin
Published: (2022)
by: PENG, Lin
Published: (2022)
Anatomy teaching and learning in Malaysia during the COVID-19 pandemic
by: Tg Muda, Tg Fatimah Murniwati, et al.
Published: (2021)
by: Tg Muda, Tg Fatimah Murniwati, et al.
Published: (2021)
Preferences, perception of readiness and satisfaction towards online distance learning among undergraduates in Malaysia during COVID-19 pandemic
by: Sumaiyah Mat,, et al.
Published: (2021)
by: Sumaiyah Mat,, et al.
Published: (2021)
University distance learning during Covid-19 pandemic
by: Abdul Rahman, Shukran
Published: (2020)
by: Abdul Rahman, Shukran
Published: (2020)
Nostalgia of Thaipusam celebration during the Covid-19 pandemic
by: Premalatha Karupiah,
Published: (2022)
by: Premalatha Karupiah,
Published: (2022)
Digital divide in education during COVID-19 pandemic
by: Sarimah Surianshah,
Published: (2021)
by: Sarimah Surianshah,
Published: (2021)
Utilise blockchain technology during COVID 19 pandemic
by: Halizan, Mohmood
Published: (2021)
by: Halizan, Mohmood
Published: (2021)
Women's well-being during Covid-19 pandemic
by: Hasbullah, Muslihah, et al.
Published: (2021)
by: Hasbullah, Muslihah, et al.
Published: (2021)
Marketing macro environment during the pandemic Covid-19
by: Mohammad Haidzir, Humaira, et al.
Published: (2022)
by: Mohammad Haidzir, Humaira, et al.
Published: (2022)
Consumer satisfaction on the adoption of e-payment among millennials in Malaysia during Covid 19 pandemic
by: Md Yusoff, Muhammad Faiz, et al.
Published: (2022)
by: Md Yusoff, Muhammad Faiz, et al.
Published: (2022)
Student’s experience, satisfaction and barriers of hybrid undergraduate obstetrics & gynaecology teaching during Covid-19 pandemic
by: Basri, Nurul Iftida, et al.
Published: (2022)
by: Basri, Nurul Iftida, et al.
Published: (2022)
Readiness for online learning during Covid-19 pandemic in the vocational education
by: M., Muktiarni, et al.
Published: (2022)
by: M., Muktiarni, et al.
Published: (2022)
Service quality offered by Pos Malaysia, Kuala Lumpur in fulfilling customer satisfaction / Norazilah Ramli
by: Ramli, Norazilah
Published: (2006)
by: Ramli, Norazilah
Published: (2006)
Customer Satisfaction on Services offered by Pos Laju Sungai Merah, Sibu, Sarawak / Aja Langgit
by: Langgit, Aja
Published: (2015)
by: Langgit, Aja
Published: (2015)
Factors affecting student’s perception towards online learning during Covid 19 pandemic
by: Choo, Zhe Yan, et al.
Published: (2021)
by: Choo, Zhe Yan, et al.
Published: (2021)
The attitudes of MTUN students towards m-learning usage during COVID-19 Pandemic
by: Rohanai, Reyanhealme, et al.
Published: (2022)
by: Rohanai, Reyanhealme, et al.
Published: (2022)
Teaching methods during COVID-19 pandemic: Practices and challenges
by: Che Hasan, Muhammad Kamil
Published: (2020)
by: Che Hasan, Muhammad Kamil
Published: (2020)
Risk management in Chinese banks during the pandemic of Covid-19
by: Yang, Fengmian
Published: (2022)
by: Yang, Fengmian
Published: (2022)
Corporate governance and firm performance during the Covid-19 pandemic
by: wang, siqi
Published: (2022)
by: wang, siqi
Published: (2022)
The Usage of Mobile Phone User during Covid-19 Pandemic
by: Chin, Jiaying, et al.
Published: (2021)
by: Chin, Jiaying, et al.
Published: (2021)
Healthcare professionals’ standard of care during Covid-19 pandemic
by: Haniwarda Yaakob,, et al.
Published: (2023)
by: Haniwarda Yaakob,, et al.
Published: (2023)
Spiritual intelligence during catastrophe: the Covid-19 pandemic case
by: Ab Razak, Ratna Roshida, et al.
Published: (2021)
by: Ab Razak, Ratna Roshida, et al.
Published: (2021)
Bibliometric analysis on medical education during Covid-19 pandemic
by: Hod, Rafidah
Published: (2022)
by: Hod, Rafidah
Published: (2022)
How consumers decide to buy during the pandemic Covid-19?
by: Nordin, Muhammad Iqbal, et al.
Published: (2022)
by: Nordin, Muhammad Iqbal, et al.
Published: (2022)
Malaysia Stroke Council guide on acute stroke care service during COVID-19 pandemic
by: Wan Zaidi, Wan Asyraf, et al.
Published: (2020)
by: Wan Zaidi, Wan Asyraf, et al.
Published: (2020)
Consumers’ willingness to pay for basic goods and services before and during pandemic Covid-19 in Malaysia
by: Md Jusoh, Zuroni, et al.
Published: (2021)
by: Md Jusoh, Zuroni, et al.
Published: (2021)
Starting mechanical thrombectomy service during Covid-19 pandemic: our early institution experience
by: Abdul Rahim, Ezamin, et al.
Published: (2020)
by: Abdul Rahim, Ezamin, et al.
Published: (2020)
Exploring the organizational resilience and sustainability of the service related industries during and after covid-19 pandemic
by: Pathma Devi, Veerasingam
Published: (2023)
by: Pathma Devi, Veerasingam
Published: (2023)
Assessing The Satisfaction of Malaysian Undergraduate Students in Virtual Flipped Classroom (VFC) During Covid-19 Pandemic
by: Masrom, Umi Kalsom, et al.
Published: (2022)
by: Masrom, Umi Kalsom, et al.
Published: (2022)
Patients' satisfaction on primary healthcare services in China and its associated factors during COVID-19 pandemic: a cross-sectional study
by: Li, Huan, et al.
Published: (2023)
by: Li, Huan, et al.
Published: (2023)
Identifying predictors of university students' mental well-being during the COVID-19 pandemic
by: Hamzah, Siti Raba’ah, et al.
Published: (2023)
by: Hamzah, Siti Raba’ah, et al.
Published: (2023)
Service quality and internal customer satisfaction amidst the pandemic
by: Nor Hafizah Ibrahim,, et al.
Published: (2024)
by: Nor Hafizah Ibrahim,, et al.
Published: (2024)
Similar Items
-
Service quality and customer satisfaction on courier services during Covid-19 Pandemic
by: Noraina Mazuin, Sapuan, et al.
Published: (2021) -
Customer satisfaction towards the services provided by POS Malaysia Berhad / Norazilla Abd Aziz
by: Abd Aziz, Norazilla
Published: (2010) -
An Impact Of Service Quality Towards Customer Satisfaction In Pos Malaysia: The Mediating Role Of Self-Service Technologies
by: Tan, Siew Fang
Published: (2014) -
Students’ satisfaction and intention to continue online learning during the Covid-19 pandemic
by: Siti Ngayesah Ab Hamid,, et al.
Published: (2022) -
The challenges of volunteering during the COVID-19 pandemic
by: Luksyte, A., et al.
Published: (2021)