Overcoming talent shortage through impact sourcing

The purpose of this study is to understand the use of impact sourcing strategy to overcome talent shortage issues in global business services (GBS) firms located in Malaysia and Sri Lanka. These countries were selected because of their potential development in impact sourcing. This study uses qu...

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Main Authors: Aini Aman, Yusasniza Mohd Yunus, Zaini Embong, Ruhanita Maelah, Abdul Aziz Ahmad
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2018
Online Access:http://journalarticle.ukm.my/20481/
http://journalarticle.ukm.my/20481/1/30073-102230-1-PB.pdf
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author Aini Aman,
Yusasniza Mohd Yunus,
Zaini Embong,
Ruhanita Maelah,
Abdul Aziz Ahmad,
author_facet Aini Aman,
Yusasniza Mohd Yunus,
Zaini Embong,
Ruhanita Maelah,
Abdul Aziz Ahmad,
author_sort Aini Aman,
building UKM Institutional Repository
collection Online Access
description The purpose of this study is to understand the use of impact sourcing strategy to overcome talent shortage issues in global business services (GBS) firms located in Malaysia and Sri Lanka. These countries were selected because of their potential development in impact sourcing. This study uses qualitative research approach with two selected case studies of GBS firms with impact sourcing operations. The selected GBS firms involved in impact sourcing of their finance and accounting processes to marginalized communities in Malaysia and Sri Lanka. Findings show that the impact sourcing is used as a strategy to overcome talent shortage issues faced by GBS firms. At the same time, it contributes to income generation with world class work experiences among the marginalized communities. Practically, this opportunities are better gained with high firm’s readiness towards working closely with the marginalized communities in mitigating the talent shortage issues. Theoretically, this study provides empirical evidence of global talent management in the context of impact sourcing in GBS firms. It further contributes to the literatures in impact sourcing of accounting activities in Malaysia and Sri Lanka that reach out young talents from marginalized communities at the universities and those in the rural areas.
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spelling oai:generic.eprints.org:204812022-11-11T07:00:57Z http://journalarticle.ukm.my/20481/ Overcoming talent shortage through impact sourcing Aini Aman, Yusasniza Mohd Yunus, Zaini Embong, Ruhanita Maelah, Abdul Aziz Ahmad, The purpose of this study is to understand the use of impact sourcing strategy to overcome talent shortage issues in global business services (GBS) firms located in Malaysia and Sri Lanka. These countries were selected because of their potential development in impact sourcing. This study uses qualitative research approach with two selected case studies of GBS firms with impact sourcing operations. The selected GBS firms involved in impact sourcing of their finance and accounting processes to marginalized communities in Malaysia and Sri Lanka. Findings show that the impact sourcing is used as a strategy to overcome talent shortage issues faced by GBS firms. At the same time, it contributes to income generation with world class work experiences among the marginalized communities. Practically, this opportunities are better gained with high firm’s readiness towards working closely with the marginalized communities in mitigating the talent shortage issues. Theoretically, this study provides empirical evidence of global talent management in the context of impact sourcing in GBS firms. It further contributes to the literatures in impact sourcing of accounting activities in Malaysia and Sri Lanka that reach out young talents from marginalized communities at the universities and those in the rural areas. Penerbit Universiti Kebangsaan Malaysia 2018 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/20481/1/30073-102230-1-PB.pdf Aini Aman, and Yusasniza Mohd Yunus, and Zaini Embong, and Ruhanita Maelah, and Abdul Aziz Ahmad, (2018) Overcoming talent shortage through impact sourcing. Jurnal Pengurusan, 54 . pp. 51-59. ISSN 0127-2713 https://ejournal.ukm.my/pengurusan/issue/view/1154
spellingShingle Aini Aman,
Yusasniza Mohd Yunus,
Zaini Embong,
Ruhanita Maelah,
Abdul Aziz Ahmad,
Overcoming talent shortage through impact sourcing
title Overcoming talent shortage through impact sourcing
title_full Overcoming talent shortage through impact sourcing
title_fullStr Overcoming talent shortage through impact sourcing
title_full_unstemmed Overcoming talent shortage through impact sourcing
title_short Overcoming talent shortage through impact sourcing
title_sort overcoming talent shortage through impact sourcing
url http://journalarticle.ukm.my/20481/
http://journalarticle.ukm.my/20481/
http://journalarticle.ukm.my/20481/1/30073-102230-1-PB.pdf