Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage

In the brick of digitalization industry revolution era, this study signifies the pertinent role of Enterprise Resource Planning Systems (ERPs) towards assisting the organization towards attaining the firm’s mission and goal. This study extends the knowledge by exploring the relationship between ERPs...

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Main Authors: Izzeideen A. Alomari, Amizawati Mohd Amir, Khairul Azman Aziz, Sofiah Md Auzair
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2018
Online Access:http://journalarticle.ukm.my/19710/
http://journalarticle.ukm.my/19710/1/25268-90570-1-PB.pdf
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author Izzeideen A. Alomari,
Amizawati Mohd Amir,
Khairul Azman Aziz,
Sofiah Md Auzair,
author_facet Izzeideen A. Alomari,
Amizawati Mohd Amir,
Khairul Azman Aziz,
Sofiah Md Auzair,
author_sort Izzeideen A. Alomari,
building UKM Institutional Repository
collection Online Access
description In the brick of digitalization industry revolution era, this study signifies the pertinent role of Enterprise Resource Planning Systems (ERPs) towards assisting the organization towards attaining the firm’s mission and goal. This study extends the knowledge by exploring the relationship between ERPs and management control (MC), which in turn enhances firm’s competitive advantage. Realizing the limited empirical work on ERPs from management accounting and control perspective, the discussion would be drawn from business stakeholder’s perspective, instead of from information technology standpoint. The study views ERPs as an important resource in creating the capability to control the business operations and combination of both factors creates the firm’s competitive advantage. Survey questionnaires were administered via email to 972 randomly selected manufacturing firms listed in Federation of Malaysian Manufacturer Directory. Based on the 114 usable responses, the data was analyzed using a structural equation modeling (SEM) approach through partial least square (PLS) software. The findings provide empirical evidence on the significance of ERPs in determining firm’s MC approaches, both technocratic and socio-ideological forms of control. Evidently, these variables do associate positively with competitive advantage. Additionally, the analysis demonstrates that only technocratic form of MC mediates the relationship between ERPs and competitive advantage, but not for socio-ideological control. These findings provide an insight on the relationship among ERPs, form of MC and firm’s competitive advantage, which may be an input for businesses in facing the industrial digitalization era.
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spelling oai:generic.eprints.org:197102022-09-15T01:21:39Z http://journalarticle.ukm.my/19710/ Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage Izzeideen A. Alomari, Amizawati Mohd Amir, Khairul Azman Aziz, Sofiah Md Auzair, In the brick of digitalization industry revolution era, this study signifies the pertinent role of Enterprise Resource Planning Systems (ERPs) towards assisting the organization towards attaining the firm’s mission and goal. This study extends the knowledge by exploring the relationship between ERPs and management control (MC), which in turn enhances firm’s competitive advantage. Realizing the limited empirical work on ERPs from management accounting and control perspective, the discussion would be drawn from business stakeholder’s perspective, instead of from information technology standpoint. The study views ERPs as an important resource in creating the capability to control the business operations and combination of both factors creates the firm’s competitive advantage. Survey questionnaires were administered via email to 972 randomly selected manufacturing firms listed in Federation of Malaysian Manufacturer Directory. Based on the 114 usable responses, the data was analyzed using a structural equation modeling (SEM) approach through partial least square (PLS) software. The findings provide empirical evidence on the significance of ERPs in determining firm’s MC approaches, both technocratic and socio-ideological forms of control. Evidently, these variables do associate positively with competitive advantage. Additionally, the analysis demonstrates that only technocratic form of MC mediates the relationship between ERPs and competitive advantage, but not for socio-ideological control. These findings provide an insight on the relationship among ERPs, form of MC and firm’s competitive advantage, which may be an input for businesses in facing the industrial digitalization era. Penerbit Universiti Kebangsaan Malaysia 2018 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/19710/1/25268-90570-1-PB.pdf Izzeideen A. Alomari, and Amizawati Mohd Amir, and Khairul Azman Aziz, and Sofiah Md Auzair, (2018) Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage. Asian Journal of Accounting and Governance, 9 . pp. 87-98. ISSN 2180-3838 https://ejournal.ukm.my/ajac/issue/view/1084/showToc
spellingShingle Izzeideen A. Alomari,
Amizawati Mohd Amir,
Khairul Azman Aziz,
Sofiah Md Auzair,
Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage
title Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage
title_full Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage
title_fullStr Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage
title_full_unstemmed Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage
title_short Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage
title_sort effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage
url http://journalarticle.ukm.my/19710/
http://journalarticle.ukm.my/19710/
http://journalarticle.ukm.my/19710/1/25268-90570-1-PB.pdf