The implementation of activity-based costing in the accountant general’s department of Malaysia

This research aims to provide insights into the process of implementing an Activity-Based Costing (ABC) system in the Accountant General’s Department of Malaysia (AGD). Additionally, this paper examines the critical factors that influence the success of the ABC implementation process, the usefulness...

Full description

Bibliographic Details
Main Authors: Ainol Basirah Abdul Wahab, Muslim Har Sani Mohamad, Julia Mohd Said
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2018
Online Access:http://journalarticle.ukm.my/19708/
http://journalarticle.ukm.my/19708/1/25267-90568-1-PB.pdf
_version_ 1848814910673256448
author Ainol Basirah Abdul Wahab,
Muslim Har Sani Mohamad,
Julia Mohd Said,
author_facet Ainol Basirah Abdul Wahab,
Muslim Har Sani Mohamad,
Julia Mohd Said,
author_sort Ainol Basirah Abdul Wahab,
building UKM Institutional Repository
collection Online Access
description This research aims to provide insights into the process of implementing an Activity-Based Costing (ABC) system in the Accountant General’s Department of Malaysia (AGD). Additionally, this paper examines the critical factors that influence the success of the ABC implementation process, the usefulness of the ABC system and the challenges faced during the process of implementation. Using a single case study approach, this research uses semi-structured interviews, a self-developed questionnaire survey and a documents review as methods of data collection. The findings show that the most critical factors impacting the success of ABC implementation in the AGD are related to the technicality of the ABC system during the design stage. However, findings also reveal that the ABC information derived from the ABC system has limited use. This study makes a contribution to the empirical literature on the application of the New Public Management (NPM) mechanism, particularly the adoption of a private sector management technique in the context of a public sector organization in a developing country.
first_indexed 2025-11-15T00:41:36Z
format Article
id oai:generic.eprints.org:19708
institution Universiti Kebangasaan Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T00:41:36Z
publishDate 2018
publisher Penerbit Universiti Kebangsaan Malaysia
recordtype eprints
repository_type Digital Repository
spelling oai:generic.eprints.org:197082022-09-15T01:19:40Z http://journalarticle.ukm.my/19708/ The implementation of activity-based costing in the accountant general’s department of Malaysia Ainol Basirah Abdul Wahab, Muslim Har Sani Mohamad, Julia Mohd Said, This research aims to provide insights into the process of implementing an Activity-Based Costing (ABC) system in the Accountant General’s Department of Malaysia (AGD). Additionally, this paper examines the critical factors that influence the success of the ABC implementation process, the usefulness of the ABC system and the challenges faced during the process of implementation. Using a single case study approach, this research uses semi-structured interviews, a self-developed questionnaire survey and a documents review as methods of data collection. The findings show that the most critical factors impacting the success of ABC implementation in the AGD are related to the technicality of the ABC system during the design stage. However, findings also reveal that the ABC information derived from the ABC system has limited use. This study makes a contribution to the empirical literature on the application of the New Public Management (NPM) mechanism, particularly the adoption of a private sector management technique in the context of a public sector organization in a developing country. Penerbit Universiti Kebangsaan Malaysia 2018 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/19708/1/25267-90568-1-PB.pdf Ainol Basirah Abdul Wahab, and Muslim Har Sani Mohamad, and Julia Mohd Said, (2018) The implementation of activity-based costing in the accountant general’s department of Malaysia. Asian Journal of Accounting and Governance, 9 . pp. 63-76. ISSN 2180-3838 https://ejournal.ukm.my/ajac/issue/view/1084/showToc
spellingShingle Ainol Basirah Abdul Wahab,
Muslim Har Sani Mohamad,
Julia Mohd Said,
The implementation of activity-based costing in the accountant general’s department of Malaysia
title The implementation of activity-based costing in the accountant general’s department of Malaysia
title_full The implementation of activity-based costing in the accountant general’s department of Malaysia
title_fullStr The implementation of activity-based costing in the accountant general’s department of Malaysia
title_full_unstemmed The implementation of activity-based costing in the accountant general’s department of Malaysia
title_short The implementation of activity-based costing in the accountant general’s department of Malaysia
title_sort implementation of activity-based costing in the accountant general’s department of malaysia
url http://journalarticle.ukm.my/19708/
http://journalarticle.ukm.my/19708/
http://journalarticle.ukm.my/19708/1/25267-90568-1-PB.pdf