The use of knowledge management technology among Selangor State government agencies
Knowledge management is one of the important things for the success of an organization. The state of Selangor, which is the first developed state in Malaysia since 2005, often being used as a benchmark by other states, including in terms of information technology implementation. This study has been...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2022
|
| Online Access: | http://journalarticle.ukm.my/19426/ http://journalarticle.ukm.my/19426/1/04.pdf |
| _version_ | 1848814837853847552 |
|---|---|
| author | Nurul Ibtisam Yaacob, Haniza Othman, Mokmin Basri, Hasnuddin Ab Rahman, |
| author_facet | Nurul Ibtisam Yaacob, Haniza Othman, Mokmin Basri, Hasnuddin Ab Rahman, |
| author_sort | Nurul Ibtisam Yaacob, |
| building | UKM Institutional Repository |
| collection | Online Access |
| description | Knowledge management is one of the important things for the success of an organization. The state of Selangor, which is the first developed state in Malaysia since 2005, often being used as a benchmark by other states, including in terms of information technology implementation. This study has been conducted to identify the use of knowledge management technology among Selangor State government agencies. For this purpose, a quantitative study has been conducted by distributing questionnaire to the respondents from 10 Selangor State government agencies. Studies conducted show that knowledge management technology is part of the instruments used to assist governance in the government agencies of Selangor State. Besides, encouragement from management, related policies and even IT infrastructure are also available and support all information life cycle processes to run well in Selangor State government agencies. |
| first_indexed | 2025-11-15T00:40:26Z |
| format | Article |
| id | oai:generic.eprints.org:19426 |
| institution | Universiti Kebangasaan Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T00:40:26Z |
| publishDate | 2022 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:generic.eprints.org:194262022-08-18T08:11:32Z http://journalarticle.ukm.my/19426/ The use of knowledge management technology among Selangor State government agencies Nurul Ibtisam Yaacob, Haniza Othman, Mokmin Basri, Hasnuddin Ab Rahman, Knowledge management is one of the important things for the success of an organization. The state of Selangor, which is the first developed state in Malaysia since 2005, often being used as a benchmark by other states, including in terms of information technology implementation. This study has been conducted to identify the use of knowledge management technology among Selangor State government agencies. For this purpose, a quantitative study has been conducted by distributing questionnaire to the respondents from 10 Selangor State government agencies. Studies conducted show that knowledge management technology is part of the instruments used to assist governance in the government agencies of Selangor State. Besides, encouragement from management, related policies and even IT infrastructure are also available and support all information life cycle processes to run well in Selangor State government agencies. Penerbit Universiti Kebangsaan Malaysia 2022-06 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/19426/1/04.pdf Nurul Ibtisam Yaacob, and Haniza Othman, and Mokmin Basri, and Hasnuddin Ab Rahman, (2022) The use of knowledge management technology among Selangor State government agencies. Asia-Pacific Journal of Information Technology and Multimedia, 11 (1). pp. 39-53. ISSN 2289-2192 https://www.ukm.my/apjitm/articles-issues |
| spellingShingle | Nurul Ibtisam Yaacob, Haniza Othman, Mokmin Basri, Hasnuddin Ab Rahman, The use of knowledge management technology among Selangor State government agencies |
| title | The use of knowledge management technology among Selangor State government agencies |
| title_full | The use of knowledge management technology among Selangor State government agencies |
| title_fullStr | The use of knowledge management technology among Selangor State government agencies |
| title_full_unstemmed | The use of knowledge management technology among Selangor State government agencies |
| title_short | The use of knowledge management technology among Selangor State government agencies |
| title_sort | use of knowledge management technology among selangor state government agencies |
| url | http://journalarticle.ukm.my/19426/ http://journalarticle.ukm.my/19426/ http://journalarticle.ukm.my/19426/1/04.pdf |