Effect of internationalisation on balanced scorecard among Malaysian small and medium enterprises
The purpose of this paper is to identify the relationships between dimensions of internationalisation on balanced scorecard (BSC), among Malaysian small and medium enterprises (SMEs). Internationalisation covers the dimensions of knowledge, trust and commitment. Internationalisation can benefit th...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2019
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| Online Access: | http://journalarticle.ukm.my/19183/ http://journalarticle.ukm.my/19183/1/35878-118970-1-PB.pdf |
| _version_ | 1848814771417120768 |
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| author | Chong, Poh Ling Ong, Tze San Amalina Abdullah, Choo, Wei Chong |
| author_facet | Chong, Poh Ling Ong, Tze San Amalina Abdullah, Choo, Wei Chong |
| author_sort | Chong, Poh Ling |
| building | UKM Institutional Repository |
| collection | Online Access |
| description | The purpose of this paper is to identify the relationships between dimensions of internationalisation on balanced scorecard
(BSC), among Malaysian small and medium enterprises (SMEs). Internationalisation covers the dimensions of knowledge,
trust and commitment. Internationalisation can benefit the firm performance of SMEs in Malaysia which is measured
using balanced scorecard, by increasing the involvement of SMEs in international business. A sample of 404 data was
considered as the final sample size for this study. By using Structural Equation Modelling (SEM), the dimensions of
internationalisation were observed to test the hypotheses. The results indicate that internationalisation as a whole does
not have a role in the results of BSC among Malaysian SMEs. However, this also indicates that internationalisation is useful
to reach the firm performance mostly in larger organisations because they require more strategic internationalisation
to be more triumphant over their rivals which the larger organisations have. Furthermore, most SMEs in Malaysia are
relatively new and being mostly family enterprises, these SMEs in Malaysia are more knowledgeable to perform domestic
business. Therefore, this research conveys an understanding to the owners and managers to quickly achieve BSC results.
Finally, this study brings some conclusions to the policy makers and regulators as well. |
| first_indexed | 2025-11-15T00:39:23Z |
| format | Article |
| id | oai:generic.eprints.org:19183 |
| institution | Universiti Kebangasaan Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T00:39:23Z |
| publishDate | 2019 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:generic.eprints.org:191832022-08-02T03:31:33Z http://journalarticle.ukm.my/19183/ Effect of internationalisation on balanced scorecard among Malaysian small and medium enterprises Chong, Poh Ling Ong, Tze San Amalina Abdullah, Choo, Wei Chong The purpose of this paper is to identify the relationships between dimensions of internationalisation on balanced scorecard (BSC), among Malaysian small and medium enterprises (SMEs). Internationalisation covers the dimensions of knowledge, trust and commitment. Internationalisation can benefit the firm performance of SMEs in Malaysia which is measured using balanced scorecard, by increasing the involvement of SMEs in international business. A sample of 404 data was considered as the final sample size for this study. By using Structural Equation Modelling (SEM), the dimensions of internationalisation were observed to test the hypotheses. The results indicate that internationalisation as a whole does not have a role in the results of BSC among Malaysian SMEs. However, this also indicates that internationalisation is useful to reach the firm performance mostly in larger organisations because they require more strategic internationalisation to be more triumphant over their rivals which the larger organisations have. Furthermore, most SMEs in Malaysia are relatively new and being mostly family enterprises, these SMEs in Malaysia are more knowledgeable to perform domestic business. Therefore, this research conveys an understanding to the owners and managers to quickly achieve BSC results. Finally, this study brings some conclusions to the policy makers and regulators as well. Penerbit Universiti Kebangsaan Malaysia 2019 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/19183/1/35878-118970-1-PB.pdf Chong, Poh Ling and Ong, Tze San and Amalina Abdullah, and Choo, Wei Chong (2019) Effect of internationalisation on balanced scorecard among Malaysian small and medium enterprises. Asian Journal of Accounting and Governance, 12 . pp. 77-90. ISSN 2180-3838 https://ejournal.ukm.my/ajac/issue/view/1225 |
| spellingShingle | Chong, Poh Ling Ong, Tze San Amalina Abdullah, Choo, Wei Chong Effect of internationalisation on balanced scorecard among Malaysian small and medium enterprises |
| title | Effect of internationalisation on balanced scorecard among Malaysian small and medium enterprises |
| title_full | Effect of internationalisation on balanced scorecard among Malaysian small and medium enterprises |
| title_fullStr | Effect of internationalisation on balanced scorecard among Malaysian small and medium enterprises |
| title_full_unstemmed | Effect of internationalisation on balanced scorecard among Malaysian small and medium enterprises |
| title_short | Effect of internationalisation on balanced scorecard among Malaysian small and medium enterprises |
| title_sort | effect of internationalisation on balanced scorecard among malaysian small and medium enterprises |
| url | http://journalarticle.ukm.my/19183/ http://journalarticle.ukm.my/19183/ http://journalarticle.ukm.my/19183/1/35878-118970-1-PB.pdf |