Communication strategies of a Malaysian politician in Tamil during the COVID-19 pandemic

The world in general was not prepared for the coronavirus disease 2019 (COVID-19) pandemic in December 2019, which caused massive deaths. Government officials were forced to impose drastic measures to curb the spread. The Ministry of Health relied on political leaders and government agencies to h...

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Main Authors: Thanalachime Perumal, Malarvizhi Sinayah, Kumanan N Govaichelvan, Thilagavathi Shanmuganathan
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2022
Online Access:http://journalarticle.ukm.my/18569/
http://journalarticle.ukm.my/18569/1/48689-178190-1-PB.pdf
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author Thanalachime Perumal,
Malarvizhi Sinayah,
Kumanan N Govaichelvan,
Thilagavathi Shanmuganathan,
author_facet Thanalachime Perumal,
Malarvizhi Sinayah,
Kumanan N Govaichelvan,
Thilagavathi Shanmuganathan,
author_sort Thanalachime Perumal,
building UKM Institutional Repository
collection Online Access
description The world in general was not prepared for the coronavirus disease 2019 (COVID-19) pandemic in December 2019, which caused massive deaths. Government officials were forced to impose drastic measures to curb the spread. The Ministry of Health relied on political leaders and government agencies to help disseminate as much health information and the government policies efficiently and effectively. As these representatives or leaders belong to different ethnicities, they are more likely to understand the life circumstances, needs, strengths, and capabilities of multicultural and vulnerable communities, and would be the best people to convey the needed information. Tamils are the third largest community in Malaysia and there is not much research done on Tamil language and communication strategies during the COVID-19 pandemic. Thus, this study aims to observe on how effectively Tamil language and culture influences crisis communication. Effective communication and leadership are central to the management of pandemics and to give the public assurance in order to alleviate their fears and anxiety in having to adapt to the rapidly changing societal and economic landscape. Based on the communication strategies recommended by Hyland-Wood et al (2021), the current study focuses on how a Malaysian Indian politician, Saravanan responds, engages, and communicates with his followers. Seventeen Facebook posts in Tamil on Saravanan’s page were extracted and analysed qualitatively. The strategies utilized by Saravanan showed his resolve and effectiveness in managing crisis. This study will be useful for political leaders, community representatives, and medical practitioners in seeking equitable accessibility to quality health care and well-being of the people.
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spelling oai:generic.eprints.org:185692022-05-11T07:07:32Z http://journalarticle.ukm.my/18569/ Communication strategies of a Malaysian politician in Tamil during the COVID-19 pandemic Thanalachime Perumal, Malarvizhi Sinayah, Kumanan N Govaichelvan, Thilagavathi Shanmuganathan, The world in general was not prepared for the coronavirus disease 2019 (COVID-19) pandemic in December 2019, which caused massive deaths. Government officials were forced to impose drastic measures to curb the spread. The Ministry of Health relied on political leaders and government agencies to help disseminate as much health information and the government policies efficiently and effectively. As these representatives or leaders belong to different ethnicities, they are more likely to understand the life circumstances, needs, strengths, and capabilities of multicultural and vulnerable communities, and would be the best people to convey the needed information. Tamils are the third largest community in Malaysia and there is not much research done on Tamil language and communication strategies during the COVID-19 pandemic. Thus, this study aims to observe on how effectively Tamil language and culture influences crisis communication. Effective communication and leadership are central to the management of pandemics and to give the public assurance in order to alleviate their fears and anxiety in having to adapt to the rapidly changing societal and economic landscape. Based on the communication strategies recommended by Hyland-Wood et al (2021), the current study focuses on how a Malaysian Indian politician, Saravanan responds, engages, and communicates with his followers. Seventeen Facebook posts in Tamil on Saravanan’s page were extracted and analysed qualitatively. The strategies utilized by Saravanan showed his resolve and effectiveness in managing crisis. This study will be useful for political leaders, community representatives, and medical practitioners in seeking equitable accessibility to quality health care and well-being of the people. Penerbit Universiti Kebangsaan Malaysia 2022-02 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/18569/1/48689-178190-1-PB.pdf Thanalachime Perumal, and Malarvizhi Sinayah, and Kumanan N Govaichelvan, and Thilagavathi Shanmuganathan, (2022) Communication strategies of a Malaysian politician in Tamil during the COVID-19 pandemic. GEMA ; Online Journal of Language Studies, 22 (1). pp. 34-56. ISSN 1675-8021 https://ejournal.ukm.my/gema/issue/view/1467
spellingShingle Thanalachime Perumal,
Malarvizhi Sinayah,
Kumanan N Govaichelvan,
Thilagavathi Shanmuganathan,
Communication strategies of a Malaysian politician in Tamil during the COVID-19 pandemic
title Communication strategies of a Malaysian politician in Tamil during the COVID-19 pandemic
title_full Communication strategies of a Malaysian politician in Tamil during the COVID-19 pandemic
title_fullStr Communication strategies of a Malaysian politician in Tamil during the COVID-19 pandemic
title_full_unstemmed Communication strategies of a Malaysian politician in Tamil during the COVID-19 pandemic
title_short Communication strategies of a Malaysian politician in Tamil during the COVID-19 pandemic
title_sort communication strategies of a malaysian politician in tamil during the covid-19 pandemic
url http://journalarticle.ukm.my/18569/
http://journalarticle.ukm.my/18569/
http://journalarticle.ukm.my/18569/1/48689-178190-1-PB.pdf