An analysis on the service dimensions of National Youth Skills Training Institutes via an integrated multi-attribute decision-making procedure

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An analysis on the service dimensions of National Youth Skills Training Institutes via an integrated multi-attribute decision-making procedure

It is indeed a challenging undertaking for the key players of Malaysian National Youth Skills Training Institutes (IKBNs, in Malay) to decide the finest possible strategies that could significantly enhance their students’ satisfaction over their services. It involves the consideration of various ser...

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Bibliographic Details
Main Authors:	Anath Rau Krishnan, Maznah Mat Kasim, Suddin Lada, Minah Japang
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2021
Online Access:	http://journalarticle.ukm.my/17827/ http://journalarticle.ukm.my/17827/1/jqma-17-1-paper1.pdf

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