English language communicative competence of university interns for employability

This study discusses English Language Communicative Competence (ELCC) of university interns during their eight-week internship. The aim of the study is to identify the importance of workplace oral and written communicative tasks from the lens of university interns. Quantitative methodology using an...

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Main Author: Manjet Kaur Mehar Singh
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2021
Online Access:http://journalarticle.ukm.my/17479/
http://journalarticle.ukm.my/17479/1/47882-155106-1-SM.pdf
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author Manjet Kaur Mehar Singh,
author_facet Manjet Kaur Mehar Singh,
author_sort Manjet Kaur Mehar Singh,
building UKM Institutional Repository
collection Online Access
description This study discusses English Language Communicative Competence (ELCC) of university interns during their eight-week internship. The aim of the study is to identify the importance of workplace oral and written communicative tasks from the lens of university interns. Quantitative methodology using an adopted questionnaire was employed among sixty-eight participants selected purposively. The instrument examined the university interns’ written and oral language skills in internal and external workplace communication. It also examined the adequacy of university’s preparation for the future graduates to manoeuvre their ELCC ability at workplace. Findings obtained from university interns revealed high frequency engagement with written and oral communicative tasks in internal and external workplace contexts in terms of emails, team-based discussion, telephone communication and general workplace writing. Further, tasks such as handling the writing of proposals, manuals and business letters were found to be challenging. The findings also revealed inadequacy of university’s training in equipping future graduates with ELCC for improved graduate employability. The issues highlighted require attention of higher education providers to enhance university interns’ ELCC. In addition, collaborative input from the industry is also highly encouraged to improve ELCC training of university interns for future employment.
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spelling oai:generic.eprints.org:174792021-10-13T01:47:51Z http://journalarticle.ukm.my/17479/ English language communicative competence of university interns for employability Manjet Kaur Mehar Singh, This study discusses English Language Communicative Competence (ELCC) of university interns during their eight-week internship. The aim of the study is to identify the importance of workplace oral and written communicative tasks from the lens of university interns. Quantitative methodology using an adopted questionnaire was employed among sixty-eight participants selected purposively. The instrument examined the university interns’ written and oral language skills in internal and external workplace communication. It also examined the adequacy of university’s preparation for the future graduates to manoeuvre their ELCC ability at workplace. Findings obtained from university interns revealed high frequency engagement with written and oral communicative tasks in internal and external workplace contexts in terms of emails, team-based discussion, telephone communication and general workplace writing. Further, tasks such as handling the writing of proposals, manuals and business letters were found to be challenging. The findings also revealed inadequacy of university’s training in equipping future graduates with ELCC for improved graduate employability. The issues highlighted require attention of higher education providers to enhance university interns’ ELCC. In addition, collaborative input from the industry is also highly encouraged to improve ELCC training of university interns for future employment. Penerbit Universiti Kebangsaan Malaysia 2021 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/17479/1/47882-155106-1-SM.pdf Manjet Kaur Mehar Singh, (2021) English language communicative competence of university interns for employability. e-BANGI: Jurnal Sains Sosial dan Kemanusiaan, 18 (3). pp. 67-81. ISSN 1823-884x https://ejournal.ukm.my/ebangi/issue/view/1394
spellingShingle Manjet Kaur Mehar Singh,
English language communicative competence of university interns for employability
title English language communicative competence of university interns for employability
title_full English language communicative competence of university interns for employability
title_fullStr English language communicative competence of university interns for employability
title_full_unstemmed English language communicative competence of university interns for employability
title_short English language communicative competence of university interns for employability
title_sort english language communicative competence of university interns for employability
url http://journalarticle.ukm.my/17479/
http://journalarticle.ukm.my/17479/
http://journalarticle.ukm.my/17479/1/47882-155106-1-SM.pdf